Front Desk Receptionsit (Growth Opportunity Into Management)

Rhode Island Counseling Associates is seeking a friendly, dependable, and motivated Front Desk Receptionist to join our growing team. This position is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and is looking for a long-term career with opportunities to grow into a management role.

As the first point of contact for our patients, you'll play an important role in creating a welcoming experience while ensuring our offices operate efficiently. We value individuals who are proactive, organized, compassionate, and eager to take on additional responsibilities as they develop within the company.

Position Details
Pay: $19.00–$21.00 per hour, depending on experience
Employment Type: Full-Time
Primary Schedule: Monday–Friday, 8:30 AM–5:00 PM
Locations: Lincoln, RI and Cranston, RI
While this position begins with a fairly consistent schedule, candidates should be open to occasional schedule flexibility as they advance into leadership. Our offices have evening hours until 8:00 PM on select days and are open on Saturdays, so future management responsibilities may require flexibility to support staff and operations.

Responsibilities
Welcome patients and create a positive first impression
Answer incoming phone calls and assist with patient inquiries
Schedule, reschedule, and confirm appointments
Check patients in and out for appointments
Verify demographic and insurance information
Collect copays and process payments
Maintain accurate patient records
Communicate with providers and administrative staff
Assist with general office organization and daily operations
Help resolve patient concerns professionally and compassionately
Support office management with administrative projects and workflow improvements
Qualifications
Excellent customer service and communication skills
Strong organizational skills and attention to detail
Ability to multitask in a busy medical office environment
Comfortable learning new technology and office systems
Professional, dependable, and positive attitude
Previous medical office management
Growth Opportunity
We are looking for someone interested in building a career, not just filling a position. High-performing team members will have the opportunity to grow into management, taking on additional leadership responsibilities, assisting with staff oversight, office operations, training, and process improvement.

If you're looking for a rewarding career where you can make a difference in people's lives while growing professionally, we'd love to hear from you.

Pay: $19.00 - $21.00 per hour
Benefits:
Dental insurance
Health insurance
Life insurance
Vision insurance
Work Location: In person