Front Desk Representative- Dental Office
Evara Health
About the Practice
Job Description
Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, behavioral health, pediatrics, and more. Evara Health is recognized for its innovative, team-based approach, commitment to community health, and dedication to making healthcare accessible for all. Our people fuel our impact. Team members come for the purpose and stay for the supportive culture and strong, community-focused teams.
Build a career that goes beyond a job—it changes lives.
About This Role:
Patient Registration & Insurance: Performs timely and accurate patient registration, including verifying insurance benefits, entering information into the EHR system, and assisting with financial applications and payment arrangements.
Customer Service: Provides exceptional in-person and phone-based customer service by answering non-clinical questions, welcoming patients, and building positive relationships.
Financial Counseling & Payment Collection: Assists with financial analysis, collects proof of income, provides payment estimates, and follows proper cash handling procedures, including balancing daily journals.
Appointment Coordination: Schedules appointments per protocol, assists with forms, and ensures a smooth office workflow to support care delivery.
Team Collaboration & Service Culture: Works closely with the care team, maintaining a flexible, people-first attitude in alignment with Evara Health’s purpose-driven service culture.
Why You'll Love Working Here:
Impact: Every day, you’ll make a significant impact on our patients’ lives, leading efforts that go beyond healthcare to ensure community wellbeing.
Growth: We support your professional development through continuous learning and opportunities to grow within Evara Health.
Recognition: As part of our team, your hard work will be recognized and rewarded, contributing to your professional fulfillment and job satisfaction.
Education and Experience
High School Diploma or equivalent
Bilingual preferred
Minimum 1 year of experience as Front Office in a healthcare setting, preferred
Minimum 1 year of experience in customer service, preferred
Culture and Benefits:
What sets Evara Health apart is our amazing culture and team spirit. We've set record engagement scores this year, creating an environment where our staff thrives and feels truly valued. We are able to do this through our team-based approach to work, but also in our unique benefit offerings such as:
Generous Time Off: 15 days of paid time off with an option to cash out unused day
Holidays: 10 paid holidays and an additional day off for your birthday.
Wellness Perks: Enjoy a free gym membership to support your health and fitness goals.
Retirement Planning: 403(b) with 2% employer contribution up to 4% match
Continuing Education: Tuition reimbursement eligibility which includes $1,500 per year.
Comprehensive Insurance Plans: Medical, Dental, Vision, Life, Short & Long-Term Disability + extra coverage options.
Employee Assistance Program (EAP): Confidential counseling, legal & financial advice through EAP
At Evara Health, your career goes beyond a job. Thrive, grow, and help deliver life-changing care to the people who need it most.
**This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information about the background screening process, visit https://info.flclearinghouse.com.**
About Evara Health
Driven by Purpose. Powered by People. At Evara Health, we believe healthcare is more than a profession—it’s a mission. For over 40 years, we've provided compassionate, high-quality care to underserved communities across Pinellas County. Our work is rooted in the vision of civil rights leader Dr. Johnnie Ruth Clarke, whose legacy of equity, education, and access continues to inspire everything we do. We’re proud to be recognized as a 2025 Energage National Top Workplace in Healthcare and a 2024 Best in Class Employer for Employee Benefits and Support—not just for what we do, but how we do it. Why choose a career with Evara Health? 💙 Purpose-Driven Work Every role supports a mission that matters—delivering care where it’s needed most. 🌱 Growth & Development From defined job ladders to the Evara Health Institute, we invest in your long-term success. 🌟 Exceptional Benefits 95% of insurance premiums covered, generous PTO, and free healthcare when using Evara with our insurance. 💼 Team Support With new leadership roles—including Assistant Directors of Nursing—and a Management Academy, we’re building stronger teams from the inside out. Join a workplace where your work has meaning—and your growth is part of the mission. At Evara Health, we're not just building careers. We're building a healthier, more equitable future—together.