full-time 21 days ago
Front Desk Staff
The Woman's Health Pavilion
Forest Hills, NY 11375
18 - 20/hr
About the Practice
N/A Team Members
Software Software
Job Description
The Woman's Health Pavilion is a growing OB/GYN practice.
We have offices located in Queens and Nassau County.
We are currently seeking to fill a full-time position for our front desk team.
Overview
We are seeking a professional and organized Front Desk Staff member to join our team. The ideal candidate will serve as the first point of contact for visitors and clients, managing administrative tasks with efficiency and a friendly demeanor. This role requires strong office management skills, excellent communication, and proficiency with various computer applications. Bilingual abilities are a plus. The position offers an opportunity to contribute to a well-organized office environment while providing exceptional customer service.
Responsibilities
Greet patients
Register patients according to established protocols
Assist patients to compete all necessary forms and documentation including medical insurance
Inform patients of medical office procedures and policy
Maintain and manage patient records
Move patients through appointments as scheduled
Answer incoming calls and deal with inquiries
Transfer calls as required
Schedule patient appointments
Collect co-pays and payments
Obtain authorizations for sonograms, procedures and outside radiology imaging
Obtain medical records from previous doctors for patients
Respond and comply to requests for information
Deal with incoming and outgoing post
Complete other administrative duties as assigned
Requirements
Proven experience in office administration, clerical work, or receptionist roles; experience as a dental or medical receptionist is a plus.
Excellent verbal and written communication skills, including correct grammar, spelling, and legible writing.
Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and data entry skills.
Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
Exceptional phone etiquette and customer service skills; bilingual abilities are preferred.
Skills in answering the telephone pleasantly and helpfully and using multi-line phone system.
Strong typing skills along with attention to detail for proofreading and document accuracy.
Prior experience in personal assistant roles or bookkeeping is advantageous.
Professional appearance, positive attitude, and the ability to handle confidential information discreetly.
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Application Question(s):
This job requires morning (7 AM- 3:30 PM or 7:30-4 PM), evening (12:30 PM - 9 PM) ,and rotating weekend shifts (7 AM- 2 PM). Are you able to work all required shifts?
Experience:
Customer service: 1 year (Preferred)
Language:
Spanish (Preferred)
Work Location: In person
We have offices located in Queens and Nassau County.
We are currently seeking to fill a full-time position for our front desk team.
Overview
We are seeking a professional and organized Front Desk Staff member to join our team. The ideal candidate will serve as the first point of contact for visitors and clients, managing administrative tasks with efficiency and a friendly demeanor. This role requires strong office management skills, excellent communication, and proficiency with various computer applications. Bilingual abilities are a plus. The position offers an opportunity to contribute to a well-organized office environment while providing exceptional customer service.
Responsibilities
Greet patients
Register patients according to established protocols
Assist patients to compete all necessary forms and documentation including medical insurance
Inform patients of medical office procedures and policy
Maintain and manage patient records
Move patients through appointments as scheduled
Answer incoming calls and deal with inquiries
Transfer calls as required
Schedule patient appointments
Collect co-pays and payments
Obtain authorizations for sonograms, procedures and outside radiology imaging
Obtain medical records from previous doctors for patients
Respond and comply to requests for information
Deal with incoming and outgoing post
Complete other administrative duties as assigned
Requirements
Proven experience in office administration, clerical work, or receptionist roles; experience as a dental or medical receptionist is a plus.
Excellent verbal and written communication skills, including correct grammar, spelling, and legible writing.
Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and data entry skills.
Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
Exceptional phone etiquette and customer service skills; bilingual abilities are preferred.
Skills in answering the telephone pleasantly and helpfully and using multi-line phone system.
Strong typing skills along with attention to detail for proofreading and document accuracy.
Prior experience in personal assistant roles or bookkeeping is advantageous.
Professional appearance, positive attitude, and the ability to handle confidential information discreetly.
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Application Question(s):
This job requires morning (7 AM- 3:30 PM or 7:30-4 PM), evening (12:30 PM - 9 PM) ,and rotating weekend shifts (7 AM- 2 PM). Are you able to work all required shifts?
Experience:
Customer service: 1 year (Preferred)
Language:
Spanish (Preferred)
Work Location: In person
Requirements
• Clerical experience
• Computer operation
• Typing
• Writing skills
• Microsoft Outlook
• Administrative experience
• Interpersonal skills
• Bilingual
• Managing patient records
• Administrative experience (1–2 years)
• Computer operation
• Typing
• Writing skills
• Microsoft Outlook
• Administrative experience
• Interpersonal skills
• Bilingual
• Managing patient records
• Administrative experience (1–2 years)
About The Woman's Health Pavilion
Our team of highly qualified and genuinely kindhearted providers includes both male and female physicians, along with nurse practitioners and physician assistants. We offer a comprehensive range of OB-GYN services at each of our offices in Queens and Long Island, whether you need maternity care, a well-woman checkup, treatment of an ongoing condition, or gynecologic surgery. Each office is fully equipped with a lab, pathologist, and 4-D ultrasound.