Practice location
full-time 6 days ago

Front Desk Staff

San Jose Dental

San Jose, CA 95123
25 - 35/hr

About the Practice

1 Team Members
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Office Tour & Photos

Job Description

Job Title: Dental Front Desk Coordinator/ Treatment coordinator
Location: San Jose
Job Type: Full-Time / Part-Time
About Us:
We are a friendly, patient-centered dental practice committed to providing exceptional care in a warm and welcoming environment. We are seeking a highly motivated and detail-oriented Front Desk Coordinator to join our team!

Job Description:
As the first point of contact for our patients, the Front Desk Coordinator plays a crucial role in ensuring a positive patient experience. This position requires strong interpersonal and communication skills, as well as the ability to multitask efficiently in a fast-paced dental office.

Key Responsibilities:
Verify dental insurance eligibility and benefits prior to appointments
Schedule and confirm appointments efficiently
Greet patients warmly and manage check-in/check-out processes
Accurately input and manage patient records in the practice management system (Eaglesoft, Vyne)
Present and explain treatment plans and financial options to patients
Answer phone calls and respond to inquiries with professionalism and care
Collect and process payments, co-pays, and outstanding balances
Coordinate with the clinical team to ensure a smooth patient flow
Maintain confidentiality and uphold HIPAA compliance at all times
Required Skills and Qualifications:
Proficient in verifying insurance and understanding dental benefit breakdowns, HMO insurance experience preferred
Previous dental front office experience strongly preferred
Excellent verbal and written communication skills
Knowledge of common dental procedures and terminology, experience in presenting financing options to patients preferred
Strong organizational and multitasking abilities
Friendly, professional, and team-oriented attitude
Bonus Skills:
Bilingual (English/Spanish or other languages) is a plus
Experience with treatment plan coordination and case presentation
Schedule:
Monday - Friday, 9-5
Compensation:
Competitive pay based on experience, with potential for bonuses
Job Types: Full-time, Part-time
Pay: $25.00 - $35.00 per hour
Ability to Commute:
San Jose, CA 95123 (Required)
Ability to Relocate:
San Jose, CA 95123: Relocate before starting work (Required)
Work Location: In person

Requirements

• Medical records
• Teamwork
• HIPAA
• Spanish
• Medical scheduling

About San Jose Dental

Silicon Valley Dental Care, located in San Jose, CA, offers a full scope of general and cosmetic dentistry services. Dr. Martin R. Hatzke and Dr. Mario J. Cordero-Pangrazio provide expertise ranging from porcelain veneers to dental implants, crowns, and bridges. Established in 1981, the practice emphasizes modern dentistry in a comfortable environment.