Practice location
full-time 14 days ago

Front Desk Staff

Smiletown Dental

1177 Rinehart Road, Sanford, FL 32771
15 - 20/hr

About the Practice

N/A Team Members
Dentrix Software

Office Tour & Photos

Job Description

Overview
We are seeking a dedicated and professional Front Desk Staff and insurance verification member to join our team. The ideal candidate will be the first point of contact for our patients and providing exceptional customer service and administrative support. This role requires strong organizational skills, proficiency in various office software( open dental ) and the ability to manage multiple tasks efficiently in a fast-paced environment.

Duties
Greet and assist clients and visitors in a friendly and professional manner.

Manage multi-line phone systems, answering calls promptly and directing them to the appropriate personnel.

Perform data entry tasks, maintaining accurate records and filing systems.

Provide administrative support including calendar management, scheduling appointments, and coordinating meetings.

Maintain office organization through effective filing systems and office management practices.

Assist with customer support inquiries, ensuring a high level of service is provided at all times.

Utilize Microsoft Office and Google Workspace applications for various tasks including document creation and spreadsheet management.

Demonstrate excellent phone etiquette while managing incoming calls and messages.

To verify insurance for new and existing patients
Experience
Previous experience in a front desk or receptionist role is preferred.

Bilingual candidates are highly desirable to enhance communication with diverse clientele.

Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.

Experience with office management or administrative roles is beneficial.

Familiarity with dental or medical receptionist duties is a plus.

Excellent organizational skills with the ability to manage time effectively and prioritize tasks.

Previous experience in customer service or support roles is essential to ensure client satisfaction. Join our team as Front Desk Staff where you can contribute to creating a welcoming environment while enhancing your professional skills in a supportive setting.

Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Work Location: In person

Requirements

• Customer support
• Administrative experience
• Office management
• Medical administrative support
• Multi-line phone systems

About Smiletown Dental

Your Smile Town Dental in Sanford, FL is your go-to destination for top dental care, offering a wide range of services from check-ups and cosmetic dentistry to pediatric care and advanced treatments. They strive to help patients achieve and maintain a beautiful, healthy smile at every stage of life.