Front Office Administration

Job Overview
We are seeking a dynamic and detail-oriented Dental Treatment Coordinator (PCC / Specialist Coordinator) to join our vibrant dental team. In this pivotal role, you will serve as the bridge between patients and our dental professionals, ensuring a smooth and positive experience from the initial consultation through treatment planning and financial arrangements. Your energetic approach and excellent communication skills will help patients feel confident and informed about their dental care options, fostering trust and satisfaction. This paid position offers an exciting opportunity to be part of a supportive environment dedicated to delivering exceptional patient care.

Duties
Greet patients warmly, verify their appointment details, and gather necessary medical history information with enthusiasm and professionalism
Explain treatment plans clearly, addressing patient questions about procedures, costs, and scheduling to promote understanding and comfort
Coordinate with dental providers to schedule treatments efficiently, ensuring minimal wait times and optimal patient flow
Assist patients with financial arrangements by explaining insurance benefits, payment options, and treatment estimates transparently
Maintain accurate records of patient interactions, treatment plans, and billing information using Open Dental.

Follow up with patients post-treatment to ensure satisfaction, answer additional questions, and encourage ongoing oral health care
Support administrative tasks such as appointment scheduling, insurance verification, and document management to keep the office running smoothly
Qualifications
Proven experience in a General/Specialty dental office environment, demonstrating familiarity with dental procedures and patient interaction
Strong knowledge of dental terminology
Excellent organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment
Proficiency in medical administrative support functions such as scheduling software, billing systems, and insurance processing
Prior dental office experience is highly desirable; familiarity with dental terminology and insurance is a requirement
Exceptional communication skills—both verbal and written—to effectively educate and reassure patients
Ability to work collaboratively within a team while maintaining attention to detail in all responsibilities
Join us in making a difference by providing outstanding support that empowers patients on their journey toward healthier smiles!

Job Type: Full Time 30 -40 hr work week (Mon-Fri and some Sat's)
Pay From $30-35 per hr. with a generous healthcare benefits package offering medical, dental, vision and 401k.

Work Location: One Location
Ability to commute/relocate: Snohomish County, WA 98275
We E-Verify: /https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf
Right to Work: https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
Job Type: Full-time
Pay: $30.00 - $35.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Experience:
Dental receptionist: 1 year (Required)
Ability to Commute:
Mukilteo, WA 98275 (Required)
Ability to Relocate:
Mukilteo, WA 98275: Relocate before starting work (Preferred)
Work Location: In person