Front Office Administrator

Are you the kind of person who makes everyone feel welcome the moment they walk through the door?

Earn $18–$22/hour based on experience, plus a monthly performance bonus worth up to about $2/hour on top - so $20–$24/hour effective at full bonus
We're Breez Dental, an award-winning and family-owned general dentistry practice in Surprise, Arizona — and we're looking for an upbeat, organized, detail-oriented, and people-loving Front Office Administrator to become the heart of our patient experience.

This isn't your typical "answer the phone and file paperwork" job. You'll be the person who sets the tone for every patient visit — from the first phone call to the friendly goodbye. If you thrive on keeping things running smoothly, genuinely enjoy connecting with people, catch the small details others miss, and get a little thrill from a perfectly organized schedule, keep reading.

What You'll Actually Be Doing:
Owning the schedule — booking, confirming, and managing patient appointments so the day flows like clockwork
Being the voice patients hear first — answering calls with warmth, professionalism, and a smile they can hear through the phone
Coordinating provider schedules to keep the clinical team productive and on track
Handling insurance verifications and keeping patient records accurate and up to date — precision matters here
Managing the front desk experience from check-in to check-out, including payments
Keeping the reception area welcoming, organized, and running efficiently
Double-checking the details that keep a dental office out of trouble — from patient information to billing accuracy
You Might Be a Great Fit If You:
Have experience in a dental office (scheduling experience is a bonus, but we're happy to train the right person)
Are naturally detail-oriented — you proofread before you send, you double-check before you submit, and you notice when something doesn't look right
Communicate clearly and confidently — whether on the phone, in person, or over text
Can juggle multiple tasks without breaking a sweat (or at least without showing it)
Bring a positive, team-first attitude every day
Are a hardworker who is goal-oriented and motivated by hitting performance targets
Have worked with dental software like Open Dental, Dentrix, or similar (helpful, not required)
Are warm with patients and comfortable on the phone all day who enjoys providing exceptional customer care
Prefers to stay busy all day in a fast-paced environment
This Role Probably Isn't for You If:
You prefer to work independently with minimal patient interaction — this role is people-facing all day long
Details aren't really your thing — in a dental office, one wrong digit on an insurance ID or a scheduling mix-up can snowball fast
You need constant direction to stay on task — we're looking for someone who sees what needs to be done and does it
You're looking for a quiet, low-energy workplace — our front desk stays busy, and we like it that way
Workplace drama is something you bring rather than avoid — our team culture matters to us, and we protect it
Accountability isn't your strong suit — when mistakes happen (they happen to everyone), we own them, fix them, and move on
What's In It for You:
Competitive pay $18–$22/hour, based on your experience
Performance-based bonus system designed to reward your hard work. Worth up to additional $2/hour on top of hourly rate. Effective pay rate of $20–$24/hour at full bonus.

Benefits package, including medical insurance, dental care, PTO and paid holidays, 401k, and parental leave
A genuinely supportive team culture where you're valued, not just managed
Real opportunities for training, growth, and building a long-term career in dentistry
This is the kind of office where people actually enjoy coming to work. If that sounds like the environment you've been looking for — and you're ready to bring your energy, organization, and people skills to a team that appreciates them — we'd love to hear from you.

Apply today to join the Breez Dental team — let's start a conversation!

Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Experience:
Dental receptionist: 1 year (Preferred)
Dental office: 1 year (Preferred)
Language:
English (Required)
Spanish (Preferred)
Location:
Surprise, AZ 85374 (Preferred)
Ability to Commute:
Surprise, AZ 85374 (Required)
Work Location: In person