full-time 18 days ago
Front Office Assistant
Great Lakes Dental Care
3152 Peregrine Dr NE Ste 200, Grand Rapids, MI 49525
23 - 28/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Overview:
Knapp Dental Lodge is looking for a Dental Receptionist to join our fantastic team. We pride ourselves on top-tier patient care, a positive office culture, and keeping our daily workflow smooth and friendly. If you are the kind of person who makes patients feel welcome the moment they walk through the door, we want to meet you!
Compensation: $23-28 per hour, based on experience
Schedule & Office Hours
Full-time
Monday through Thursday
7:30 am - 5:00 pm
Benefits and Perks
Monthly bonus
Monthly team meeting lunches
Medical, vision, and life insurance
Dental provided and family discounts
PTO, sick, and paid holidays
401(k) options
Free CE courses provided by our affiliated vendors
Key Responsibilities
Patient Care: Greet patients with a warm smile, handle check-in/check-out, and manage smooth patient flow through the office
Scheduling: Manage, optimize, and confirm appointment schedules to maximize chair time
Communication: Answer multi-line phones, address patient inquiries, and make proactive re-care calls
Insurance & Billing: Verify insurance eligibility, compute co-pays, process payments, and assist with claims tracking
Qualifications
3+ years of prior dental front office experience is required
Knowledge of dental software is required (ie. Dentrix, Eagelsoft, OpenDental, etc)
INDHRFO02
Knapp Dental Lodge is looking for a Dental Receptionist to join our fantastic team. We pride ourselves on top-tier patient care, a positive office culture, and keeping our daily workflow smooth and friendly. If you are the kind of person who makes patients feel welcome the moment they walk through the door, we want to meet you!
Compensation: $23-28 per hour, based on experience
Schedule & Office Hours
Full-time
Monday through Thursday
7:30 am - 5:00 pm
Benefits and Perks
Monthly bonus
Monthly team meeting lunches
Medical, vision, and life insurance
Dental provided and family discounts
PTO, sick, and paid holidays
401(k) options
Free CE courses provided by our affiliated vendors
Key Responsibilities
Patient Care: Greet patients with a warm smile, handle check-in/check-out, and manage smooth patient flow through the office
Scheduling: Manage, optimize, and confirm appointment schedules to maximize chair time
Communication: Answer multi-line phones, address patient inquiries, and make proactive re-care calls
Insurance & Billing: Verify insurance eligibility, compute co-pays, process payments, and assist with claims tracking
Qualifications
3+ years of prior dental front office experience is required
Knowledge of dental software is required (ie. Dentrix, Eagelsoft, OpenDental, etc)
INDHRFO02
About Great Lakes Dental Care
Great Lakes Dental Care in Grand Rapids provides high-quality dental care in an open, caring, and nurturing environment. Their experienced dentists offer modern procedures using advanced technology to make each visit easy, safe, and comfortable.