full-time 5 days ago
Front Office Assistant
Chelian Orthodontics
Nashua, NH 03062
21.41 - 26.50/hr
About the Practice
N/A Team Members
Dolphin Software
Office Tour & Photos
Job Description
Overview
Chelian Orthodontics is a patient-focused, high-energy practice dedicated to creating confident, healthy smiles. We pride ourselves on delivering exceptional care in a welcoming and professional environment.
Position Overview:
We are looking for a friendly, organized, and detail-oriented Bilingual Front Office Assistant to join our team. As the first point of contact, you will play a key role in creating a positive experience for every patient who walks through our doors.
Responsibilities:
Greet and check in patients with a warm, professional attitude
Answer phones and manage a multi-line system
Schedule and confirm appointments
Verify insurance and collect payments
Maintain accurate patient records using Dolphin software
Coordinate with the clinical team to ensure efficient daily flow
Provide excellent customer service in both English and Spanish
Qualifications:
Bilingual (English/Spanish) required
Orthodontic or dental experience preferred (not required)
Experience with Dolphin software is a plus
Strong communication and interpersonal skills
Highly organized and detail-oriented
Comfortable with computers and learning new systems
Positive, team-oriented attitude
Must be able to travel between our Nashua, NH and Beverly, MA offices (1–2 days per week in Beverly)
Pay: $21.41 - $26.50 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
401(k)
Paid time off
Work Location: In person
Chelian Orthodontics is a patient-focused, high-energy practice dedicated to creating confident, healthy smiles. We pride ourselves on delivering exceptional care in a welcoming and professional environment.
Position Overview:
We are looking for a friendly, organized, and detail-oriented Bilingual Front Office Assistant to join our team. As the first point of contact, you will play a key role in creating a positive experience for every patient who walks through our doors.
Responsibilities:
Greet and check in patients with a warm, professional attitude
Answer phones and manage a multi-line system
Schedule and confirm appointments
Verify insurance and collect payments
Maintain accurate patient records using Dolphin software
Coordinate with the clinical team to ensure efficient daily flow
Provide excellent customer service in both English and Spanish
Qualifications:
Bilingual (English/Spanish) required
Orthodontic or dental experience preferred (not required)
Experience with Dolphin software is a plus
Strong communication and interpersonal skills
Highly organized and detail-oriented
Comfortable with computers and learning new systems
Positive, team-oriented attitude
Must be able to travel between our Nashua, NH and Beverly, MA offices (1–2 days per week in Beverly)
Pay: $21.41 - $26.50 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
401(k)
Paid time off
Work Location: In person
Requirements
• Spanish
• English
• Teamwork
• Multi-line phone systems
• Attention to detail
• English
• Teamwork
• Multi-line phone systems
• Attention to detail
About Chelian Orthodontics
Chelian Orthodontics focuses on the individual needs of each patient to provide a comfortable experience in a relaxing and modern environment. They offer both traditional braces and clear aligners such as Invisalign for kids, teens, and adults, with a focus on compassion and personalized care.