full-time 2 months ago
Front Office Associate
Keith H Rizman DDS, LTD
Chicago, IL 60602
20 - 27/hr
About the Practice
1 Team Members
Other Software
Office Tour & Photos
Job Description
A patient-centered periodontal practice is dedicated to providing compassionate, specialized care in a welcoming environment. The team combines clinical expertise with advanced technology to deliver precise, evidence-based treatment while ensuring patients feel comfortable, informed, and valued.
The practice focuses on personalized care, innovation, and long-term wellness, with an emphasis on comfort, trust, and overall oral health. By using modern techniques and technology, the team provides high-quality periodontal care that supports both oral and systemic health.
As a Front Office Associate, you will join a collaborative team focused on creating a positive patient experience from the first phone call through each in-office visit, helping build lasting relationships and supporting healthy, confident smiles.
Benefits for the Front Office Associate:
Employee Dental Work
Paid Time Off
Paid Holidays
Training
Schedule for the Front Office Associate:
Tuesday: 8:00AM - 4:00PM
Wednesday: 8:00AM - 4:00PM
Thursday: 8:00AM - 4:00PM
Responsibilities and Requirements of the Front Office Associate:
At least 2 years of dental front office experience
Greet patients and provide a warm, welcoming experience from check-in through check-out.
Verify patient insurance, demographic information, and referral documentation prior to appointments.
Confirm that required X-rays and referral records have been received from referring offices and proactively follow up on any missing information.
Educate patients on recommended treatment plans, estimated costs, and insurance benefits.
Schedule, confirm, reschedule, and coordinate patient appointments while effectively managing cancellations and no-shows.
Collect patient payments, co-pays, and process billing transactions accurately.
Monitor and respond to emails from both referring dental offices and patients in a timely manner.
Communicate with referring dentists by sending referral confirmations, treatment updates, and clinical reports.
Build and maintain strong relationships with referring providers through consistent communication and exceptional customer service.
Request outstanding records, referrals, and diagnostic images from referring offices as needed.
Maintain an organized provider schedule by minimizing gaps and optimizing appointment flow.
Ensure patient charts, referral logs, and electronic records are accurate and up to date.
Answer incoming phone calls, address patient inquiries, and appropriately triage urgent and routine requests.
Support the clinical team with additional administrative and front office responsibilities to ensure efficient daily operations.
Pay: $20.00 - $27.00 per hour
Benefits:
Dental insurance
Paid time off
Experience:
Dental receptionist: 2 years (Required)
Location:
Chicago, IL 60602 (Required)
Work Location: In person
The practice focuses on personalized care, innovation, and long-term wellness, with an emphasis on comfort, trust, and overall oral health. By using modern techniques and technology, the team provides high-quality periodontal care that supports both oral and systemic health.
As a Front Office Associate, you will join a collaborative team focused on creating a positive patient experience from the first phone call through each in-office visit, helping build lasting relationships and supporting healthy, confident smiles.
Benefits for the Front Office Associate:
Employee Dental Work
Paid Time Off
Paid Holidays
Training
Schedule for the Front Office Associate:
Tuesday: 8:00AM - 4:00PM
Wednesday: 8:00AM - 4:00PM
Thursday: 8:00AM - 4:00PM
Responsibilities and Requirements of the Front Office Associate:
At least 2 years of dental front office experience
Greet patients and provide a warm, welcoming experience from check-in through check-out.
Verify patient insurance, demographic information, and referral documentation prior to appointments.
Confirm that required X-rays and referral records have been received from referring offices and proactively follow up on any missing information.
Educate patients on recommended treatment plans, estimated costs, and insurance benefits.
Schedule, confirm, reschedule, and coordinate patient appointments while effectively managing cancellations and no-shows.
Collect patient payments, co-pays, and process billing transactions accurately.
Monitor and respond to emails from both referring dental offices and patients in a timely manner.
Communicate with referring dentists by sending referral confirmations, treatment updates, and clinical reports.
Build and maintain strong relationships with referring providers through consistent communication and exceptional customer service.
Request outstanding records, referrals, and diagnostic images from referring offices as needed.
Maintain an organized provider schedule by minimizing gaps and optimizing appointment flow.
Ensure patient charts, referral logs, and electronic records are accurate and up to date.
Answer incoming phone calls, address patient inquiries, and appropriately triage urgent and routine requests.
Support the clinical team with additional administrative and front office responsibilities to ensure efficient daily operations.
Pay: $20.00 - $27.00 per hour
Benefits:
Dental insurance
Paid time off
Experience:
Dental receptionist: 2 years (Required)
Location:
Chicago, IL 60602 (Required)
Work Location: In person
Requirements
• Dental receptionist
About Keith H Rizman DDS, LTD
Keith H Rizman DDS, LTD is a dental practice located in Skokie, Illinois, dedicated to providing general dentistry services to patients. Dr. Keith Rizman, a proud member of the American Dental Association, offers cosmetic dentistry and emergency dental care as part of the practice.
Position Closed
This job is no longer accepting applications.