full-time 18 days ago
Front Office Coordinator
Smiles on Enterprise
Chicago, IL 60602
20 - 28/hr
About the Practice
N/A Team Members
Software Software
Job Description
A patient-focused periodontal practice committed to providing compassionate, specialized care in a welcoming environment. The team combines advanced technology with personalized treatment to ensure patients feel comfortable, informed, and well cared for.
The practice is seeking a Part-Time Front Office Associate to work 3 days per week. This is a great opportunity for someone who enjoys patient interaction, values excellent customer service, and wants to be part of a collaborative team dedicated to creating a positive patient experience.
Benefits:
Employee Dental Work
Paid Time Off
Paid Holidays
Training
Part-Time Schedule:
Tuesday: 8:00AM - 4:00PM
Wednesday: 8:00AM - 4:00PM
Thursday: 8:00AM - 4:00PM
Responsibilities and Requirements:
Minimum 2 years of dental front office experience preferred.
Greet patients and provide a warm, welcoming experience from check-in through check-out.
Verify insurance, demographics, referrals, X-rays, and required patient records before appointments.
Educate patients on treatment plans, estimated costs, and insurance benefits.
Schedule, confirm, and coordinate appointments while managing cancellations and no-shows.
Collect patient payments, co-pays, and process billing transactions accurately.
Monitor and respond to patient and referring-office emails in a timely manner.
Communicate with referring dentists by providing referral confirmations, treatment updates, and clinical reports.
Build and maintain strong relationships with referring providers through excellent communication and customer service.
Request outstanding records, referrals, and diagnostic images as needed.
Maintain accurate patient charts, referral logs, and electronic records.
Manage the provider schedule to optimize appointment flow and minimize gaps.
Answer incoming calls, assist with patient questions, and appropriately triage urgent and routine requests.
Provide additional administrative support to ensure smooth and efficient daily office operations.
Pay: $20.00 - $28.00 per hour
Benefits:
Dental insurance
Employee discount
Paid time off
Experience:
Dental receptionist: 1 year (Required)
Ability to Commute:
Chicago, IL 60602 (Required)
Work Location: In person
The practice is seeking a Part-Time Front Office Associate to work 3 days per week. This is a great opportunity for someone who enjoys patient interaction, values excellent customer service, and wants to be part of a collaborative team dedicated to creating a positive patient experience.
Benefits:
Employee Dental Work
Paid Time Off
Paid Holidays
Training
Part-Time Schedule:
Tuesday: 8:00AM - 4:00PM
Wednesday: 8:00AM - 4:00PM
Thursday: 8:00AM - 4:00PM
Responsibilities and Requirements:
Minimum 2 years of dental front office experience preferred.
Greet patients and provide a warm, welcoming experience from check-in through check-out.
Verify insurance, demographics, referrals, X-rays, and required patient records before appointments.
Educate patients on treatment plans, estimated costs, and insurance benefits.
Schedule, confirm, and coordinate appointments while managing cancellations and no-shows.
Collect patient payments, co-pays, and process billing transactions accurately.
Monitor and respond to patient and referring-office emails in a timely manner.
Communicate with referring dentists by providing referral confirmations, treatment updates, and clinical reports.
Build and maintain strong relationships with referring providers through excellent communication and customer service.
Request outstanding records, referrals, and diagnostic images as needed.
Maintain accurate patient charts, referral logs, and electronic records.
Manage the provider schedule to optimize appointment flow and minimize gaps.
Answer incoming calls, assist with patient questions, and appropriately triage urgent and routine requests.
Provide additional administrative support to ensure smooth and efficient daily office operations.
Pay: $20.00 - $28.00 per hour
Benefits:
Dental insurance
Employee discount
Paid time off
Experience:
Dental receptionist: 1 year (Required)
Ability to Commute:
Chicago, IL 60602 (Required)
Work Location: In person
Requirements
• Administrative experience
• Dental receptionist
• Administrative experience (1–2 years)
• Dental receptionist
• Administrative experience (1–2 years)