Front Office Coordinator

Job Summary
We are seeking a friendly, organized, and detail-oriented Front Office Coordinator to manage our front desk operations and provide exceptional customer service. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring the front office runs smoothly and efficiently. The ideal candidate must be self-sufficient and able to work independently at a private desk.

Responsibilities
Greet patients warmly, ensuring a positive first impression.

Manage multi-line phone systems, directing calls appropriately while maintaining professional phone etiquette.

Perform clerical duties such as data entry, filing, and proofreading documents.

Handle calendar management for appointments and meetings, ensuring efficient scheduling.

Provide patient support by addressing inquiries and resolving issues promptly.

Maintain an organized and clean front desk and reception area
Collaborate with our clinical team members to enhance office efficiency and workflow.

Experience
Familiarity with Open Dental Software is beneficial
Experience in customer service or support roles is highly valued, along with strong clerical skills.

Prior experience as a dental or medical receptionist is advantageous but not mandatory.

Job Type: Full-time
Benefits:
401(k) matching
Employee discount
Paid time off
Ability to Commute:
Fryeburg, ME 04037 (Required)
Work Location: In person