Front Office Coordinator

Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Coordinator. As a coordinator, you will play a crucial role in ensuring the smooth operation of the patient experience. This is a full-time position with competitive pay and benefits.

Duties:

- Greet patients and visitors in a professional and friendly manner

- Answer phone calls, schedule appointments, follow up on patient inquiries

- Maintain accurate patient records using electronic medical record systems

- Coordinate with medical staff to ensure efficient patient flow

- Present patient treatment plans and coordinate scheduling

- Ensure compliance with HIPAA regulations and maintain patient confidentiality

- Communicate, to manager, any patient concerns or complaints in a timely and professional manner
Skills:

- Previous experience as a medical receptionist or dental receptionist is preferred

- Strong knowledge of front desk systems and procedures

- Excellent customer service skills with the ability to handle difficult situations with empathy and professionalism

- Exceptional organizational skills with the ability to multitask and prioritize tasks effectively

- Knowledge of medical scheduling practices and appointment calendars

- Familiarity with medical records and documentation requirements

- Strong attention to detail and accuracy in data entry

-Spanish speaking a plus
We offer a competitive benefit package to our full-time team members, which includes:
Dental benefits
Paid time off for vacation, sick, and company-recognized holidays
Robust commuter or parking benefits
Staff uniforms
Regular team-building events/outings
Birthday/work anniversary celebrations
Continuing education reimbursement
Note: All positions must be paid, including internship positions.

Job Type: Full-time
Pay: $26.00 - $28.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Retirement plan
Work Location: In person