full-time 18 days ago
Front Office Coordinator/Receptionist
Talk About Therapy
3200 Highlands Parkway SE, Smyrna, GA 30082
Competitive Compensation
About the Practice
N/A Team Members
Software Software
Job Description
We are seeking a dedicated and organized Clinical Coordinator to join our team at a pediatric therapy practice. This role is crucial in ensuring smooth clinical operations, maintaining high standards of patient care, and providing vital support to our therapists and administrative staff. The ideal candidate will have experience in a clinical setting, exceptional organizational skills, and a passion for working with children and their families.
Key Responsibilities:
Clinical Operations Management
Oversee daily clinical operations, ensuring a seamless workflow for therapists and staff.
Maintain compliance with all state and federal healthcare regulations and practice standards.
Patient Care Coordination
Act as a point of contact for families regarding treatment plans, progress updates, and scheduling needs.
Answer phone calls, text messages, emails, and faxes in a timely manner
Support families with insurance authorizations, referrals, and other administrative tasks related to clinical care.
Therapist Support
Serve as a liaison between the therapy team and administrative staff to ensure effective communication.
Monitor therapists’ schedules to optimize caseloads and address gaps or conflicts.
Quality Assurance
Monitor clinical documentation for accuracy, completeness, and compliance with practice policies.
Qualifications:
Bachelor’s degree in healthcare administration, therapy, or a related field (Master’s preferred).
Minimum of 2 years of experience in a healthcare or therapy setting, with pediatric experience preferred.
Familiarity with electronic medical records (EMR) systems and scheduling software.
Strong knowledge of therapy-related billing and insurance processes.
Exceptional interpersonal, organizational, and communication skills.
Ability to work collaboratively in a multidisciplinary team.
Compassionate, patient-centered approach to healthcare.
Spanish Speaking (not a must)
Work Schedule:
Full-time position, Monday through Thursday (8 AM-6PM) and Friday (9 AM- 1 PM).
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Paid time off and holidays.
Collaborative and supportive team environment focused on making a difference in children’s lives.
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Key Responsibilities:
Clinical Operations Management
Oversee daily clinical operations, ensuring a seamless workflow for therapists and staff.
Maintain compliance with all state and federal healthcare regulations and practice standards.
Patient Care Coordination
Act as a point of contact for families regarding treatment plans, progress updates, and scheduling needs.
Answer phone calls, text messages, emails, and faxes in a timely manner
Support families with insurance authorizations, referrals, and other administrative tasks related to clinical care.
Therapist Support
Serve as a liaison between the therapy team and administrative staff to ensure effective communication.
Monitor therapists’ schedules to optimize caseloads and address gaps or conflicts.
Quality Assurance
Monitor clinical documentation for accuracy, completeness, and compliance with practice policies.
Qualifications:
Bachelor’s degree in healthcare administration, therapy, or a related field (Master’s preferred).
Minimum of 2 years of experience in a healthcare or therapy setting, with pediatric experience preferred.
Familiarity with electronic medical records (EMR) systems and scheduling software.
Strong knowledge of therapy-related billing and insurance processes.
Exceptional interpersonal, organizational, and communication skills.
Ability to work collaboratively in a multidisciplinary team.
Compassionate, patient-centered approach to healthcare.
Spanish Speaking (not a must)
Work Schedule:
Full-time position, Monday through Thursday (8 AM-6PM) and Friday (9 AM- 1 PM).
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Paid time off and holidays.
Collaborative and supportive team environment focused on making a difference in children’s lives.
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Requirements
• Bachelor's degree
• Organizational skills
• Teamwork
• Experience working with children
• Clinical documentation
• Organizational skills
• Teamwork
• Experience working with children
• Clinical documentation
About Talk About Therapy
Talk About Therapy is a pediatric therapy clinic in Atlanta that specializes in speech therapy, occupational therapy, feeding therapy, and more. They provide intuitive, effective, and sustainable therapy to improve communication and feeding skills for children and families. With a focus on building strong foundations and creating lasting results, they offer a range of services to support families in the Metro Atlanta area.