full-time 1 month ago
Front Office Coordinator/Receptionist
Pediatric Dentistry & Family Orthodontics
Fayetteville, NY 13066
From 20/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Who We Are
PDFO is a kid-first pediatric dental & orthodontic practice where the front office isn?t just an administrative function ? it?s the heartbeat of the patient experience. Every family that walks through our doors has their first and last interaction with our Front Office team. That matters, and we treat it that way.
We?re a modern, well-equipped practice built on genuine teamwork, high standards, and a real commitment to making dentistry feel less intimidating for kids and their families. If you?re someone who thrives in a fast-paced environment, genuinely enjoys people, and takes pride in keeping things organized and running smoothly ? you?re exactly who we?re looking for.
Why You?ll Want to Work Here
Compensation
Starting pay of $20+/hr, commensurate with your experience and skills
Pay is reviewed regularly ? we reward reliability, accuracy, and people who bring real value to the team
Benefits Package
Medical insurance with employer contributions toward your annual premium
Dental assistance
401(k) with profit sharing ? because your future matters, not just your Friday
Paid Time Off (Because Burnout Isn?t a Badge of Honor)
6 paid holidays per year
Up to 40 hours of paid sick leave per year, in compliance with the New York State Paid Sick Leave Law
Up to 80 hours of paid vacation in your first year
The Role ? What You?ll Actually Do
As a Front Office Coordinator, you?re the first voice patients hear and the first face they see. You set the tone. In a pediatric dental practice, that?s everything ? a nervous kid or a stressed parent can have their whole experience turned around by a warm, confident front desk interaction. Day-to-day, you?ll be:
Being the face of the practice ? welcoming patients and families with genuine warmth and making sure every visit starts on the right note
Owning the schedule: booking and confirming appointments, ensuring all paperwork is complete, and keeping insurance verifications and authorizations current so the clinical team can focus on care
Managing communications: handling phone calls from patients, parents, providers, and insurance companies with professionalism, patience, and clarity
Handling payments and receipts: collecting and posting payments accurately, recording transactions, and maintaining a clean financial record
Being a true team player: jumping in to support colleagues when the pace picks up, because in a practice this size, everyone?s success is shared
PDFO is a kid-first pediatric dental & orthodontic practice where the front office isn?t just an administrative function ? it?s the heartbeat of the patient experience. Every family that walks through our doors has their first and last interaction with our Front Office team. That matters, and we treat it that way.
We?re a modern, well-equipped practice built on genuine teamwork, high standards, and a real commitment to making dentistry feel less intimidating for kids and their families. If you?re someone who thrives in a fast-paced environment, genuinely enjoys people, and takes pride in keeping things organized and running smoothly ? you?re exactly who we?re looking for.
Why You?ll Want to Work Here
Compensation
Starting pay of $20+/hr, commensurate with your experience and skills
Pay is reviewed regularly ? we reward reliability, accuracy, and people who bring real value to the team
Benefits Package
Medical insurance with employer contributions toward your annual premium
Dental assistance
401(k) with profit sharing ? because your future matters, not just your Friday
Paid Time Off (Because Burnout Isn?t a Badge of Honor)
6 paid holidays per year
Up to 40 hours of paid sick leave per year, in compliance with the New York State Paid Sick Leave Law
Up to 80 hours of paid vacation in your first year
The Role ? What You?ll Actually Do
As a Front Office Coordinator, you?re the first voice patients hear and the first face they see. You set the tone. In a pediatric dental practice, that?s everything ? a nervous kid or a stressed parent can have their whole experience turned around by a warm, confident front desk interaction. Day-to-day, you?ll be:
Being the face of the practice ? welcoming patients and families with genuine warmth and making sure every visit starts on the right note
Owning the schedule: booking and confirming appointments, ensuring all paperwork is complete, and keeping insurance verifications and authorizations current so the clinical team can focus on care
Managing communications: handling phone calls from patients, parents, providers, and insurance companies with professionalism, patience, and clarity
Handling payments and receipts: collecting and posting payments accurately, recording transactions, and maintaining a clean financial record
Being a true team player: jumping in to support colleagues when the pace picks up, because in a practice this size, everyone?s success is shared
About Pediatric Dentistry & Family Orthodontics
Pediatric Dentistry & Family Orthodontics has been providing top-notch pediatric dental and orthodontic care for over 55 years in Fayetteville, NY. Their mission is to provide the highest quality in Pediatric Dental and Orthodontic treatment while ensuring every experience is enjoyable and fun for patients.
Position Closed
This job is no longer accepting applications.