Practice location
full-time 14 days ago

Front Office Dental Assistant – Bilingual Spanish Required

Southern California Medical Center

Van Nuys, CA 91411
23/hr

About the Practice

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Job Description

Southern California Medical Center, a Federally Qualified Health Center (FQHC), is seeking a reliable and compassionate Front Office Dental Assistant to join our dental team at our Van Nuys clinic location.

Bilingual English/Spanish proficiency is required.

The Front Office Dental Assistant will support the dental department with front-office and administrative responsibilities while providing excellent customer service to patients. The ideal candidate is organized, professional, dependable, and comfortable working in a busy healthcare environment.

Responsibilities
Greet and check in patients in a professional and welcoming manner.

Schedule and confirm dental appointments.

Check patients in and out and assist with appointment coordination.

Answer incoming phone calls and respond to patient questions.

Verify patient demographic and insurance information.

Assist patients with registration and required forms.

Maintain accurate and up-to-date patient records.

Assist with insurance verification and authorization processes.

Coordinate referrals and follow-up appointments as needed.

Collect and document patient payments in accordance with clinic policies.

Communicate with patients regarding appointments, treatment information, and clinic procedures.

Provide bilingual assistance to Spanish-speaking patients.

Maintain patient confidentiality and comply with HIPAA and organizational policies.

Communicate effectively with dentists, dental assistants, providers, and other clinic staff.

Assist with general administrative duties within the dental department.

Participate in staff meetings and training as required.

Provide excellent customer service to patients from diverse backgrounds.

Qualifications
Bilingual English/Spanish required.

Previous dental, medical, healthcare, or front-office experience preferred.

Strong customer service and communication skills.

Excellent organizational and time-management skills.

Ability to multitask in a busy clinical environment.

Professional and compassionate approach when interacting with patients.

Basic computer skills and ability to learn electronic health record (EHR) systems.

Ability to maintain patient confidentiality.

Reliable, punctual, and dependable.

Ability to work effectively as part of a healthcare team.

About Southern California Medical Center
Southern California Medical Center is a Federally Qualified Health Center committed to providing accessible, high-quality healthcare to the communities we serve.

We are proud to serve a diverse patient population and are looking for team members who share our commitment to compassionate, culturally responsive patient care.

If you are bilingual in English and Spanish and are looking for an opportunity to grow your career in a healthcare environment while making a difference in the community, we encourage you to apply.

Pay: $23.00 per hour
Benefits:
Bereavement leave
Disability insurance
Family leave
Free flu shots
Free parking
Life insurance
Mileage reimbursement
Opportunities for advancement
Paid orientation
Paid sick time
Paid time off
Pet insurance
Referral program
Vision insurance
Language:
Spanish (Required)
License/Certification:
Dental Assistant Certificate (Required)
Work Location: In person

About Southern California Medical Center

Southern California Medical Center is dedicated to providing affordable, high-quality healthcare services for families across the region. With a focus on prevention, education, and accessibility, our expert team offers a range of medical, pediatric, dental, behavioral health, pregnancy care, and urgent care services. Our mission is to serve with heart, lead with purpose, and ensure every patient feels seen, heard, and cared for.