Front Office Dental Receptionist / Dental Assistant

About us
Sequoia Dentistry is a small business in Simi Valley, CA. We are professional, customer-centric, collaborative and our goal is to provide the best dental care possible to both children and adult patients in the most pleasant and stress-free environment. Our continued success depends on making our patients feel comfortable in our office and their trust in our abilities and our commitment to their dental health.

Our work environment includes:
Modern office setting
Growth opportunities
Safe work environment
On-the-job training
Lively atmosphere
Company perks
Sequoia Dentistry is looking for a friendly, reliable, and motivated Dental Front Office & Clinical Assistant to join our team. This is a dual-role position for someone who enjoys working directly with patients, providing excellent customer service, and is also comfortable assisting the clinical team in the back office when needed.

The ideal candidate is organized, professional, personable, and able to confidently transition between front office and clinical responsibilities while helping the office run smoothly.

Responsibilities
Front Office:
Greet and welcome patients with a warm, professional attitude
Answer phones, respond to patient inquiries, and assist with scheduling
Check patients in and out and maintain accurate patient information
Confirm appointments and assist with patient communication
Coordinate treatment appointments and follow-ups
Review treatment plans and assist patients with scheduling and financial questions
Collect patient payments and assist with account and insurance-related questions
Verify insurance benefits and assist with insurance claims when needed
Maintain an organized and efficient front office
Communicate effectively with patients, doctors, hygienists, and the rest of the dental team
Back Office / Dental Assisting:
Assist the dentist and clinical team with patient care as needed
Prepare and set up treatment rooms
Seat patients and assist with clinical procedures
Take digital dental X-rays as permitted by training and applicable regulations
Assist with impressions, scans, lab procedures, and other clinical tasks as directed
Sterilize and maintain dental instruments and equipment
Turn over operatories and maintain a clean, organized clinical environment
Assist with infection control and OSHA compliance
Provide patients with appropriate pre- and post-treatment instructions
Help maintain clinical supplies and inventory
Step into the back office when the clinical schedule requires additional support
What We're Looking For
Previous dental front office and/or dental assisting experience preferred
RDA certification is a plus, but not required if the candidate is otherwise qualified for the front-office portion of the role
Strong communication and customer service skills
Friendly, positive, and professional personality
Excellent organizational and multitasking abilities
Comfortable working in both a front-office and clinical environment
Ability to remain calm and professional in a fast-paced dental office
Reliable, punctual, and dependable
Team player who is willing to help wherever needed
Comfortable learning new systems, technology, and office procedures
Attention to detail and a commitment to providing an excellent patient experience
What We Offer
A supportive and team-oriented work environment
Opportunity to work in both administrative and clinical areas of dentistry
Opportunities to learn and expand your dental skills
Employee dental benefits
Paid time off and additional benefits based on position and eligibility
A professional, patient-focused office that values teamwork and quality care
The Ideal Candidate
We are looking for someone who doesn't want to be limited to sitting at the front desk all day. You should enjoy building relationships with patients, keeping the front office organized, and jumping into the back office to support the dental team when needed.

If you are personable, dependable, detail-oriented, and enjoy being an important part of a close-knit dental team, we would love to hear from you!

Qualifications
High School Diploma or Equivalent
Previous experience in a medical office or related field preferred
Knowledge of medical terminology preferred
Knowledge of medical software programs preferred
Knowledge of basic computer skills including Microsoft Office Suite and Google Suite
Fluent in Spanish and English
Ability to work independently and as part of a team
Ability to interact with clients in a professional manner while maintaining confidentiality
Ability to multi-task and prioritize duties in a fast-paced environment
Must be able to work in a fast-paced environment while maintaining accuracy and efficiency
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40.0 per week
Benefits:
Continuing education credits
Dental insurance
Employee assistance program
Employee discount
Employee mentoring program
Free parking
On-the-job training
Opportunities for advancement
Paid time off
Parental leave
Retirement plan
Uniform allowance
Job-related location requirement:
Candidates must be within a 25-mile radius.

Work Location: In person