Front Office Dental Team Member

Front Office Dental Team Member
Illinois Oral Surgery & Implant CenterLocation: Naperville, IL
Join Our Team at Illinois Oral Surgery & Implant Center!

Illinois Oral Surgery & Implant Center is seeking a professional, friendly, and highly organized Front Office Team Member to join our growing team in Naperville. Our office is conveniently located near Edward Hospital, making it an easily accessible location for both patients and team members.

We are looking for someone who enjoys providing exceptional customer service, thrives in a fast-paced healthcare environment, and values being part of a supportive team. Previous dental experience is preferred, but we are willing to train the right candidate who possesses strong administrative and patient service skills.

Job Details
Position: Front Office Coordinator / Dental ReceptionistCompany: Illinois Oral Surgery & Implant CenterEmployment Type: Full-TimeLocation: Naperville, IL 60540Pay Range: Based on Experience
Benefits
Competitive pay based on experience
401(k) with employer matching
Health insurance
Employee discounts
PTO after 1 year of employment
Paid holidays after 1 year of employment
Supportive and collaborative team environment
Opportunities for professional growth and advancement
Qualifications
High School Diploma or GED required
Previous dental front office experience preferred
Experience with Dentrix Ascend or similar dental software preferred
Knowledge of dental insurance verification, benefits, and claims processing
Understanding of treatment plans and patient financial discussions
Strong customer service and patient care skills
Excellent verbal and written communication skills
Ability to multitask and stay organized in a fast-paced environment
Experience managing appointment schedules and coordinating patient flow
Strong attention to detail and problem-solving abilities
Professional, dependable, and team-oriented attitude
Ability to work independently while collaborating effectively with the clinical team
Responsibilities
Welcome patients and create a positive first impression of the practice
Check patients in and out while ensuring a smooth patient experience
Answer incoming phone calls and assist patients with scheduling needs
Manage and maintain appointment schedules for a busy multi-doctor oral surgery practice
Verify patient insurance eligibility and benefits
Prepare pre-treatment estimates and discuss financial arrangements with patients
Present treatment plans and answer patient questions regarding treatment coordination
Submit and follow up on insurance claims
Coordinate patient care with doctors and clinical team members
Maintain accurate patient records and documentation in Dentrix Ascend
Ensure the front office area remains organized, professional, and welcoming
Complete administrative and record-keeping duties with accuracy and attention to detail
Support practice goals through teamwork, communication, and efficiency
Maintain HIPAA compliance and patient confidentiality
What We're Looking For
At Illinois Oral Surgery & Implant Center, our mission is to help patients live healthier lives. Every interaction matters, and our front office team plays a vital role in creating a welcoming, supportive experience for our patients.

If you are passionate about helping others and enjoy working in a supportive, team-oriented environment, we encourage you to apply.

Apply today and become part of the Illinois Oral Surgery & Implant Center family in Naperville!

Pay: From $18.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Work Location: In person