Front Office Lead
Children's Choice Pediatric Dental Care
About the Practice
Job Description
Front Office Lead
Summary:The Patient Coordinator Lead (Front Office Receptionist Lead) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.
At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.
What we provide to you as a CHOICE teammate:
Care for your wellbeing and work-life balance
Professional and personal growth
Experienced leadership support
Fun and supportive team dynamic with events and celebrations
Comprehensive benefit package
Responsibilities:
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Collect and process payments
When we receive authorizations back in the mail imports and calls parents
Schedules treatment appointments and recall appointments
Confirms treatment appointments
Takes calls throughout the day
Process No Show Reports
Schedules patients from ASAP List
Checks patients in and out
Verifies info on file
Verifies eligibility with insurance
Calls patients when past 10 mins
Confirms observation appointments
Schedules observation appointments
Works on daily sign in sheet
Scans in NPP, and enters it in the system
Regular, predictable attendance is required
Ability to get along and work effectively with others
Qualifications:
Education and/or Experience:
High school diploma or equivalent
6+ months of healthcare/dental front office experience is preferred
About Children's Choice Pediatric Dental Care
We strive to be your top Choice as a healthcare employer! Do you desire fulfillment and flexibility in your career? Do you want to work for a practice dedicated to delivering quality patient care and empowering your professional growth? Look no more! Children’s Choice & Premier Orthodontics is calling all movers and shakers. Thinkers and doers. Smile and dream makers. Healers and heroes. Join us on our mission to provide everyone access to the healthcare they need. Our patients come from all over California, and so do our Choice teams. Our award-winning teams provide best-in-class care and smiles to children all over. Choice team members get to make a difference every day. Choose to be part of a professional and diverse health care team, and apply today!