Front Office Lead

At Aurora Dental Care, the focus is on creating a positive dental experience for both children and families. The practice combines quality clinical care with a warm, approachable environment where patients feel heard, supported, and confident in their oral health. The team values strong relationships, patient education, and making every visit as comfortable and welcoming as possible.

Aurora Dental Care is looking for a Front Office Lead to take an active role in the day-to-day administrative operations of the practice. This position is ideal for someone who is confident, organized, and dependable, with the ability to help keep the front office running efficiently while providing excellent service to patients and families. The Front Office Lead will also play an important role in supporting the team, maintaining a positive office environment, and helping the practice continue to grow and improve.

Benefits for the Front Office Lead:
Health Insurance
401K/IRA Plan
Paid Holidays
1 Hour Lunch Period
Schedule for the Front Office Lead:
Monday, Wednesday: 9:00 AM - 5:00 PM
Tuesday, Thursday: 10:00 AM - 4:00 PM
Fridays: 9:00 AM - 3:00 PM
Saturday: 9:00 AM - 2:00 PM (Every other)
Responsibilities and Requirements of the Front Office Lead:
Minimum 1 years of dental front office experience preferred.

Handle daily patient financial transactions, insurance processing, claim submissions, and posting of insurance payments.

Monitor unpaid claims and outstanding insurance balances, following up as needed to support timely reimbursement.

Manage patient appointments, including scheduling, confirmations, and maintaining an efficient daily schedule.

Assist with staff scheduling and support the overall coordination of front office activities.

Create a welcoming patient experience while building positive, professional relationships with patients and team members.

Maintain a high level of organization and communication while effectively addressing challenges in a busy dental practice.

Pay: $25.00 - $29.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Experience:
Dental receptionist: 1 year (Required)
Ability to Commute:
Aurora, IL 60507 (Required)
Work Location: In person