Front Office Medical Receptionist

Medical Front Office Receptionist
TOC Eye and Face, located in Central Austin, is currently seeking a full-time Front Office Receptionist. Candidates should have previous experience with medical insurance, authorization and referral acquisition, exceptional phone and customer service skills, and enjoy a busy work environment. Familiarity with patient collections, appointment scheduling, and knowledge of the NextGen system are beneficial for this position. Travel to multiple locations within the greater Central Texas region is required. Bilingual candidates (English & Spanish) are encouraged to apply.

TOC Eye and Face offers a competitive benefits package, including discounts on medical spa products and service, paid vacation time, paid holidays, and medical insurance. Nights and weekends are not required.

To apply for this position, please submit your resume for review by our hiring team.

Responsibilities

- Greet and check-in patients, ensuring a positive first impression.

- Schedule appointments and manage patient flow efficiently.

- Provide exceptional customer service by addressing inquiries and concerns.

- Utilize NextGen software for medical record management.

- Assist with medical collections and insurance verification.

- Maintain confidentiality and adhere to HIPAA regulations.

- Collaborate with medical staff to ensure smooth front office operations.

Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Medical Specialty:
Surgery
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Required)
Medical office: 1 year (Required)
Medical collection: 1 year (Required)
Work Location: On the road