Front Office Medical Receptionist

This is not a quiet front desk job.

Our Front Office Assistants are the hub of the clinic—managing phones, schedules, patients, and providers all at once. It can get busy quickly, and the pace doesn’t slow down much during the day.

You will be expected to handle phones, scheduling, and in-person client interactions at the same time, often in a high-volume environment.

If you enjoy staying busy, helping people, and keeping things organized, this role can be a great fit.

What You’ll Actually Be Doing
Answering phones and assisting clients with scheduling and questions
Managing provider schedules and filling open appointment slots
Checking patients in and out throughout the day
Collecting copays and handling basic financial transactions
Verifying insurance and updating patient information
Communicating with providers and keeping them informed of schedule changes
Completing documentation and working within our EMR system
What You Need to Qualify
High School Diploma or GED
Customer service experience (medical office experience is a plus)
Comfortable using computers and learning new systems
Strong communication and organizational skills
Ability to multitask and stay focused in a fast-paced environment
What Will Make You Successful
You stay calm when things get busy
You can multitask without getting overwhelmed
You’re friendly but also efficient
You pay attention to details (especially with scheduling and insurance)
You’re dependable and consistent
A Quick Reality Check
This role is:
✔ Fast-paced
✔ People-focused
✔ Essential to daily operations
But it also requires:
Multitasking
Patience
Strong communication
Attention to detail
Why Astra?

Team-oriented environment
Opportunity to grow within healthcare/behavioral health
Meaningful work supporting patients and providers
Stable, structured work setting
Benefits:
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person