full-time 2 months ago

Front Office / Patient Experience

Hawaii Smile Designs

31 East Lanikaula Street, Hilo, HI 96720
From 16.50/hr

About the Practice

N/A Team Members
Software Software

Job Description

Orthodontic Receptionist – Be the Smile Behind the Smiles!

Hawaii Smile Designs
Full-Time
Front Office / Patient Experience
About Us
We’re not just straightening teeth—we’re transforming lives, one smile at a time! At Hawaii Smile Designs, we believe a great smile starts with an amazing first impression, and that begins at the front desk. Our team is passionate, positive, and fun-loving, and we’re looking for a front office superstar who brings that same energy to our office every day.

Who You Are:
You're not just a receptionist—you’re the heartbeat of the office. You’re outgoing, upbeat, and thrive in a people-first environment. You love making others feel welcome and have a knack for turning first-time patients into lifelong fans.

Your Superpowers Include:
✅ A genuine love for people and building relationships
✅ A big smile and warm personality that lights up a room
✅ Being naturally organized, detail-oriented, and proactive
✅ Thriving in a fast-paced, high-energy environment
✅ Staying calm, friendly, and professional—even when things get busy
✅ A great sense of humor and team spirit
What You’ll Be Doing:
Being the friendly face that welcomes every patient to our office
Answering phones, scheduling appointments, and managing calendars with flair
Creating a fun and upbeat environment for patients and families
Handling check-ins, check-outs, and patient records with accuracy
Coordinating with our clinical team to ensure smooth patient flow
Helping patients feel comfortable, informed, and excited about their treatment
Celebrating our patients' smile transformations like the rockstar they are
What You Bring to the Table:
Experience in a dental, orthodontic, or customer service setting (a plus, but not required—we can train the right person!)
Excellent communication and interpersonal skills
Tech-savvy with basic computer skills and willingness to learn our software
A can-do attitude and a passion for helping others
Ability to laugh, connect, and lift others up throughout the day
Why You’ll Love Working With Us:
A positive, supportive, and team-oriented culture
Opportunities for growth, training, and advancement
Competitive pay and benefits (depending on experience)
Join us and be part of a team that makes smiles happen—from the moment they walk through the door. If you’re ready to bring the fun and make a real impact in people’s lives, we’d love to meet you!

Apply today with your resume and a short note about why you’d be a great fit—we’re excited to meet our next Front Desk Superstar! Email resume to kahea@hawaiismiledesigns.com
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person

Requirements

• Computer operation
• Medical scheduling
• Teamwork
• Patient interaction
• Attention to detail

Position Closed

This job is no longer accepting applications.

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