Front Office & Patient Services Coordinator

Are you the person who can make someone feel welcome the moment they walk through the door?

Waypoint Medical is looking for a friendly, organized, dependable team member to join our clinic. We are a growing medical practice that provides primary care, urgent care, and aesthetic services—and we believe the patient experience starts at the front desk.

This is more than a traditional receptionist position. You’ll be an important part of a team that helps patients navigate their healthcare experience from the moment they call or walk in until they leave our clinic.

If you enjoy working with people, staying busy, solving problems, and being part of a close-knit team, we’d love to meet you.

What You’ll Do
Front office operations – patient scheduling, check-in/out, phones, and daily office flow.

Perform billing functions – insurance verification, collect payments
Deliver an outstanding patient experience – provide excellent service from first contact to follow-up.

Support team operations – collaborate with providers, nursing staff, and administration to ensure efficiency.

Engage in aesthetics – promote and coordinate cosmetic services like Emface, Exion, Emsella, Emsculpt, Exomind, and Botox.

May contribute to marketing – may assist with social media updates, promotional ideas, and patient events.

Who You Are
A self-starter who can take initiative
Professional, reliable, and committed to excellent patient service.

Able to manage multiple priorities with attention to detail.

Bonus: You have billing experience and/or interest in aesthetics, marketing, or social media.

Why Join Waypoint Medical
At Waypoint Medical, we are proud to be a locally owned, growing healthcare practice where our team members matter.

We aren't looking for someone to simply fill a chair at the front desk. We want someone who wants to become a valuable part of our team.

You’ll have the opportunity to:
Work alongside a supportive healthcare team
Build relationships with patients and become a familiar, trusted face in the clinic
Learn about multiple areas of healthcare, including primary care, urgent care, and aesthetics
Develop new skills and take on additional responsibilities as you grow
Be part of a workplace where teamwork and a positive attitude are valued
Make a real difference in the experience our patients have every day
To Apply:
Please submit your resume and a brief cover letter describing your experience and interest in this role to info@waypointclinic.com
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person