Front Office Receptionist

Overview
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities
Greet and assist patients and visitors in a professional and courteous manner.

Manage incoming phone calls with proper phone etiquette, using provided phone scripting to help answer patient questions.

Perform data entry tasks accurately and efficiently using our office management system.

Maintain the front desk area, ensuring it is tidy and welcoming.

Schedule appointments and manage schedules for clinical providers.

Scan and enter patient paperwork into our office management system.

Prep for upcoming appointments.

Assisting patient walk-in's, troubleshooting as needed.

Assist with other administrative tasks as needed to support office operations.

Twice-a-month day travel to our Omak location, will carpool with clinical provider.

Experience
Previous experience as a Front Desk Receptionist or in a similar role is preferred.

Proficient in data entry with strong typing skills.

Experience with calendar management and organizational tasks.

Excellent proofreading abilities to ensure high-quality documentation.

Strong interpersonal skills with the ability to communicate effectively with patients and team members.

Ability to speak Spanish is preferred, but not required.

If you are a motivated individual who thrives in a dynamic environment and possesses the necessary skills, we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist.

Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Language:
Spanish (Preferred)
Work Location: In person