Front Office Receptionist/Cross Trained Dental Assistant

Overview
Join our dynamic dental team as a Front Office Receptionist and Cross Trained Dental Assistant, where your energy and enthusiasm will make a meaningful difference in patient care. In this vital dual role, you will be the welcoming face of our practice, managing patient interactions with professionalism and warmth, while also supporting clinical operations through cross-trained dental assisting duties. This position offers an exciting opportunity to develop your skills across administrative and clinical functions within a vibrant, patient-centered environment committed to excellence in dental care. Paid employment is guaranteed for all team members, reflecting our commitment to valuing your contributions from day one.

Responsibilities
Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process using advanced patient management software such as Dentrix or Epic.

Schedule appointments efficiently, confirm patient details, and update medical and dental records in compliance with HIPAA and clinical confidentiality policies.

Collect patient vital signs, medical history, and assist with medical documentation to support accurate treatment planning.

Answer incoming calls promptly, address patient inquiries, and coordinate appointment scheduling or follow-up care with professionalism and clarity.

Prepare treatment rooms by sterilizing dental instruments according to infection prevention management protocols and ensuring all dental equipment is operational and ready for use.

Support clinical staff with tasks like dental instrument processing, sterilization procedures, and maintaining inventory of dental supplies including dental x-ray films and equipment.

Requirements
Proven experience as a dental receptionist or in a healthcare front office setting; familiarity with EMR systems such as Oryx is highly preferred.

Knowledge of HIPAA regulations, medical terminology, and medical documentation standards to ensure patient privacy and data accuracy.

Basic understanding of dental procedures and general dentistry practices.

Strong organizational skills with the ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.

Excellent communication skills to effectively interact with patients of all ages—including pediatrics—and team members across clinical and administrative roles.

Flexibility to cross-train in various clinical assisting duties such as chairside assisting, dental instrument processing, or assisting during oral surgeries or endodontic treatments.

Join us to be part of a passionate team dedicated to delivering exceptional patient care while growing your career in a supportive environment that values your skills!

Pay: $20.00 - $22.00 per hour
Work Location: In person