Front Office Receptionist: Intake Coordinator, Healthcare Office (9:00am-6:00pm)

Join the administrative/reception team at our group psychology office in Northbrook, IL that has been in practice for 12 years!

FULL time (40 hours/week) W-2 position that pays $22 to $26 per hour based on experience
Monday - Thursday: Work in-office from 9:00am to 6:00pm (with a 1 hour lunch break)
Friday: Work in-office from 9:00am to 5:30pm (with a 30 minute lunch break)
No weekends. No evenings.

Medical and Dental insurance offered
PTO days provided
We offer consistency and stability in this job, and are looking for candidates that can consistently work these hours long-term, are professional, enjoy working within an administrative team, and have prior intake/reception experience, ideally in a mental health setting.

Desired Behaviors:
· Positive attitude, welcoming, friendly, and outgoing
· Strong communication skills and professionalism
· Responsible, dependable, and accountable
· Works well with a team and displays teamwork and professionalism in front of clients/staff
· Detail orientated and organized
· Excellent multitasking skills
· Demonstrates regular attendance and punctuality
· Self-motivated and a self-starter
· Able and interested in working as part of an administrative team while also working independently at the front desk while still supporting a team of therapists and clients.

Job Duties:
· This position is responsible for the front desk duties in addition to carrying out general administrative tasks.
· Greeting clients and checking them in
· Answering calls, scheduling new referrals, and scheduling/rescheduling current clients.
· Communicating with therapists about their schedules
· Taking payments
· Excellent computer skills and ability to learn our electronic health record system.
· Organizing and straightening the office and restocking the coffee/tea bar
· Answering client and therapist emails
· Supporting clients with completing their paperwork, uploading documents, and completing client charts
Qualifications:
· High School Diploma or G.E.D and/or commensurate experience
· Customer service experience: 1 year (Preferred)
· Mental health or medical office receptionist experience: 1 year (Preferred)
· Experience using Microsoft Outlook and Teams
To learn more, please visit us at www.cpwtherapy.com. Contact us with your resume.

Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Application Question(s):
Do you have direct experience scheduling appointments and speaking with clients/patients in an office and/or healthcare setting?

Work Location: In person