full-time 15 days ago
Front Office Receptionist
Next Level Orthodontics
New Braunfels, TX 78130
17 - 20/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Job Title: Orthodontic Front Office Receptionist
Location: New Braunfels and/or Spring Branch
Job Type: Full-Time or Part-Time (flexible schedule available)
Pay: Competitive, based on experience ($17-20/hr)
About Us
At Next Level Orthodontics, we believe every smile tells a story. With modern offices in New Braunfels and Spring Branch, we are passionate about creating a warm, welcoming environment for our patients and their families. We’re looking for a friendly, professional, and detail-oriented Front Office Receptionist to join our team and be the first point of contact for our patients.
Responsibilities:
Greet patients with a warm, professional, and welcoming demeanor.
Answer and direct incoming phone calls; schedule and confirm appointments.
Manage patient check-in and check-out processes, including collecting payments.
Verify and update patient records and insurance information.
Maintain a clean, organized, and professional front office environment.
Communicate with patients regarding treatment schedules, reminders, and follow-ups.
Support office staff with clerical duties such as filing, scanning, and email correspondence.
Assist with patient financial agreements and coordinate with the treatment coordinator when needed.
Qualifications:
Previous dental or orthodontic office experience preferred but not required (we will train the right candidate!).
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional, friendly, and polished appearance and demeanor.
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Strong computer skills (practice management software experience a plus)
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude including great listening skills
Experience with Google Suite preferred
Reliable transportation REQUIRED
High school diploma REQUIRED
Key Qualities We Value
Warm, approachable personality with a genuine love for helping others.
Detail-oriented and reliable—able to handle scheduling, insurance, and patient communications accurately.
A positive attitude and team-player mentality.
Flexibility and willingness to learn orthodontic-specific systems and processes.
Benefits for Full Time
Competitive pay based on experience.
Paid time off and holidays.
Health and dental benefits available.
Orthodontic treatment discounts for employees and immediate family.
401K Retirement Plan, including annual Safe Harbor match for eligible employees.
Opportunities for training, growth, and advancement within the practice.
Hours & Availability
Monday - Friday 9am - 5pm
Must be available to work 2 Saturdays a month 9am - 2pm (Lunch provided)
This position is flexible 30-40 hours depending on the week
Position may require working at both New Braunfels and Spring Branch offices depending on scheduling needs.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
401(k)
Employee discount
Flexible schedule
Health insurance
Paid time off
Work Location: In person
Location: New Braunfels and/or Spring Branch
Job Type: Full-Time or Part-Time (flexible schedule available)
Pay: Competitive, based on experience ($17-20/hr)
About Us
At Next Level Orthodontics, we believe every smile tells a story. With modern offices in New Braunfels and Spring Branch, we are passionate about creating a warm, welcoming environment for our patients and their families. We’re looking for a friendly, professional, and detail-oriented Front Office Receptionist to join our team and be the first point of contact for our patients.
Responsibilities:
Greet patients with a warm, professional, and welcoming demeanor.
Answer and direct incoming phone calls; schedule and confirm appointments.
Manage patient check-in and check-out processes, including collecting payments.
Verify and update patient records and insurance information.
Maintain a clean, organized, and professional front office environment.
Communicate with patients regarding treatment schedules, reminders, and follow-ups.
Support office staff with clerical duties such as filing, scanning, and email correspondence.
Assist with patient financial agreements and coordinate with the treatment coordinator when needed.
Qualifications:
Previous dental or orthodontic office experience preferred but not required (we will train the right candidate!).
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional, friendly, and polished appearance and demeanor.
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Strong computer skills (practice management software experience a plus)
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude including great listening skills
Experience with Google Suite preferred
Reliable transportation REQUIRED
High school diploma REQUIRED
Key Qualities We Value
Warm, approachable personality with a genuine love for helping others.
Detail-oriented and reliable—able to handle scheduling, insurance, and patient communications accurately.
A positive attitude and team-player mentality.
Flexibility and willingness to learn orthodontic-specific systems and processes.
Benefits for Full Time
Competitive pay based on experience.
Paid time off and holidays.
Health and dental benefits available.
Orthodontic treatment discounts for employees and immediate family.
401K Retirement Plan, including annual Safe Harbor match for eligible employees.
Opportunities for training, growth, and advancement within the practice.
Hours & Availability
Monday - Friday 9am - 5pm
Must be available to work 2 Saturdays a month 9am - 2pm (Lunch provided)
This position is flexible 30-40 hours depending on the week
Position may require working at both New Braunfels and Spring Branch offices depending on scheduling needs.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
401(k)
Employee discount
Flexible schedule
Health insurance
Paid time off
Work Location: In person
Requirements
• Time management
• Office management
• Customer service
• Dental office experience
• Organizational skills
• Office management
• Customer service
• Dental office experience
• Organizational skills
About Next Level Orthodontics
Next Level Orthodontics is committed to providing high-quality orthodontic care at affordable prices. Dr. Ashley Smith, with years of experience and a focus on open communication and cutting-edge treatments, leads a dedicated team that strives to create confident and healthy smiles for patients of all ages.