Front Office Receptionist

We are looking for a competent front office receptionist who will make the dentist’s office more efficient and pleasant for patients. You’ll ensure excellent customer service and lift administrative and basic dental tasks off the dentist’s shoulders. The candidate should be well-organized with great attention to detail. You should be able to follow instructions and respect dental office regulations. We want you to be skilled in providing direct or indirect patient care and able to make office procedures as smooth as possible.

Responsibilities
Welcome patients in the dental office
Prepare patients for treatments or checkups ensuring their comfort
Select and set up instruments, equipment and material needed
Provide oral hygiene and post-operative care instructions
Schedule appointments
Maintain accurate patient records and assist with payment procedures
Front Office Responsibilities
Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.

Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.

Learn to operate new office technologies as they are developed and implemented.

File and maintain records.

Collect, sort, distribute and prepare mail, messages and courier deliveries.

Provide information about the Practice, such as location of offices, employees within the organization, or services provided.

Transmit information or documents to patients, using computer, mail, or facsimile machine.

Must always represent the practice in a professional, pleasant, and cooperative manner.

Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies.

Must be able to comfortably and efficiently handle multiple lines and task assignments.

Must be able to work both independently and cooperatively in team settings.

Occasionally there may be some travel, by car or plane, required in order for you to participate in continuing education or seminars.

Other duties and tasks, as assigned periodically.

Skills
Proven experience as customerservice oriented positions
Knowledge of dental instruments and sterilization methods
Understanding of health & safety regulations
Ability to perform regulated non-surgical tasks like coronal polishing is a plus
Good computer skills
Excellent communication and people skills
Attention to detail
Well-organized and reliable
High school diploma; graduating from dental assistant school is preferred
At least one year of experience in the dental field
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
401(k)
Continuing education credits
Employee discount
Flexible schedule
On-the-job training
Paid sick time
Paid training
Retirement plan
Uniform allowance
Work Location: In person