Front Office Receptionist/Patient Coordinator

Verbena Family Dentistry is a fast-growing, modern dental practice in Temple, TX, known for exceptional patient care, a warm team environment, and a commitment to high-quality dentistry. We’re looking for a Front Desk Patient Coordinator who brings energy, professionalism, and reliability to our front office.

If you enjoy connecting with people, keeping an office running smoothly, and being part of a supportive team, this is the job for you.

Position Overview
The Front Desk Patient Coordinator is the first impression of our practice. You will greet patients, schedule appointments, verify insurance, and ensure each patient has a seamless and professional experience.

You’ll work directly with the doctor and office manager to help maintain an efficient, organized, and patient-centered environment.

Key Responsibilities
Warmly greet patients and create a welcoming atmosphere
Answer phones, schedule appointments, manage confirmations & recalls
Verify dental insurance and enter patient data accurately
Collect payments and present treatment estimates
Check patients in/out and maintain daily schedule flow
Communicate professionally with patients and team members
Assist with billing questions, forms, and documentation
Maintain cleanliness and organization of front desk area
Support office operations as needed to ensure efficiency
Ideal Candidate
We are looking for someone who is:
Friendly, upbeat, and excellent with people
Confident and comfortable on the phone
Organized, detail-oriented, and able to multitask
Dependable, punctual, and a strong team player
Quick learner with a positive attitude
Able to remain calm and professional in a fast-paced setting
Dental experience preferred but not required.

We will train the right candidate with a strong work ethic and great communication skills.

Compensation & Benefits
Competitive hourly pay (based on experience)
Paid time off
Employee dental benefits
Opportunity for growth within the practice
Supportive, family-oriented team culture
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Experience:
Dental office: 2 years (Required)
Work Location: In person