Front Office Receptionist/ Scheduler/Administrative Assistant

Apex Family Healthcare Services LLC is an outpatient mental health clinic that provides clinical services to a diverse client population with mental health needs. The provider team consists of psychiatrists, nurse practitioners, psychologist and mental health counselors. The Clinic works closely with referral sources such as local hospitals with inpatient psychiatric programs and health centers. There are specialty psychiatrist that see geriatric patients, adults, adolescents, and children. The clinic provides over 20,000 visits a year and is expanding the scope of services.The Mental Health Medical Receptionist and Assistants are the first in-person point of contact for a patient on behalf of the mental health practice. They are responsible for all aspects of front office duties assigned by a clinic. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public. Apex Family Healthcare Services is looking for candidates who are willing to stay with us long term, and grow with our organization.

Duties include:
Primary
Must Be Able to Multitask
Must Be Organized and A Self Starter
Must Be Able to Talk to Pharmacies and Patients For Medication Issues
Must Have Exceptional Communication Skills
Send Emails and Add Messages to Charts
Liaison Between Patients and Providers
Must Be Able to Handle Patients Suffering From Mental illness
Must be Punctual and Have Reliable Transportation.

Must be Flexible in Traveling Between Locations, if necessary
Must Work Well With Teams
Oversee Open and Closing Activities of Office
Ensure Facility is always presentable and ready for clients and clinicians
Secondary:
Answering phones and scheduling patients
Verifying insurance benefits, co-pays and deductibles
Checking in and greeting patients
Calling patients for appointment reminders
Must Be Familiar with EMR and/or EHR systems
Assign Clinical Staff Rooms to See Patients
Must Be Able to Complete Prior Authorization for Medications Through Phone
Pulling Medical Charts
Basic Vitals (as needed)
Minimum Requirements: One year clerical and/or receptionist experience, Medical Assistant Experience
Education/Licenses/Certifications: Post High School office procedures preferred
Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience.

Location Address : 301 Country Club Drive, Stockbridge GA 30281 & 159 Burke Street Suite 201, Stockbridge GA 30281
Benefits Available
:
Job Type: Contract
Job Location:
Stockbridge GA
Required education:
High school or equivalent, Post High School Education
Required experience:
Front Office, Receptionist, Medical Assistant: 1+ year, EHR, EMR, CPR / AED,
Schedule Availability Required between 8:30 am and 5:30pm Monday - Friday
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
On-the-job training
Paid orientation
Paid time off
Paid training
Vision insurance
Work Location: In person