Front Office Receptionist/Scheduler/Insurance Coordinator

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. The ideal candidate should be outgoing, warm and friendly, as he or she will greet and welcome patients in our office. The receptionist will coordinate front-desk activities, including handling phone calls, communicating with staff and patients, and managing the daily schedule. The receptionist should have excellent customer service skills. We value a candidate with the ability to multi-task, problem solve, and work as part of a team. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Also, past work with patient's insurance would be an added strength.

Responsibilities
Greet and welcome patients upon arrival
Help patients complete paperwork
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Order front office supplies and keep inventory of stock
Update calendars and schedule patients appropriately
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. computers, scanners, printers, phones)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree
Job Types: Full-time, Part-time
Pay: $16.00 - $22.00 per hour
Benefits:
401(k) 2% match
Dental insurance
Employee discount
Health insurance
Paid sick time
Paid time off
Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Work Location: In person