full-time 21 days ago
Front Office Receptionist / Surgery Scheduler
Helena SurgiCenter
2440 Winne Avenue, Helena, MT 59601
Competitive Compensation
About the Practice
N/A Team Members
Software Software
Job Description
Front Office Receptionist / Surgery Scheduler
Helena SurgiCenter | Helena, MT
Full-Time | Monday–Friday | 8:30 AM–5:00 PM
Join Our Team!
Helena SurgiCenter is looking for a friendly, organized, and dependable individual to join our front office team as a Receptionist / Surgery Scheduler!
We are a physician-owned outpatient surgery center committed to providing exceptional patient care in a welcoming and professional environment. Our team works closely together to ensure that patients have a positive experience from their first phone call through their surgical procedure.
We are looking for someone who enjoys working with people, takes pride in staying organized, and can balance multiple responsibilities in a busy medical office.
If you have experience with medical scheduling, health insurance, or prior authorizations, we would especially love to hear from you!
What You'll Do
As part of our front office team, you will play an important role in supporting our patients, physicians, and clinical staff.
Responsibilities include:
Greet patients and visitors and provide a welcoming, professional experience.
Answer incoming phone calls and assist patients, physician offices, and other callers.
Coordinate and schedule surgical procedures.
Work closely with physician offices to ensure accurate and complete scheduling information.
Verify patient demographics and insurance information.
Assist with insurance eligibility, benefits verification, and prior authorization processes.
Maintain accurate patient records and documentation.
Communicate effectively with patients, coworkers, and physician offices.
Assist with other administrative and front office responsibilities as needed.
What We're Looking For
Our ideal candidate is someone who is dependable, detail-oriented, and genuinely enjoys helping others.
Preferred qualifications:
Previous experience in a medical office, surgery center, or similar healthcare setting.
Familiarity with commercial insurance, Medicare, Medicaid, and other health insurance plans.
Experience with insurance verification, referrals, or prior authorizations.
Previous medical scheduling experience.
Experience working with electronic medical records (EMR) or medical scheduling systems.
Additional qualities we value:
Excellent communication and customer service skills.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize responsibilities.
Comfort working with computers and learning new software.
A positive attitude and willingness to help coworkers.
Ability to work independently while contributing to a collaborative team environment.
Previous healthcare experience is preferred, but we also value individuals who bring strong customer service skills, a willingness to learn, and a great attitude!
Schedule & Benefits
We believe in providing a work environment where employees can build a rewarding career while maintaining a healthy work-life balance.
Schedule:
Monday–Friday, 8:30 AM–5:00 PM
No weekends or holidays!
Benefits for eligible full-time employees include:
Competitive wages based on experience
100% employer-paid employee health insurance premiums
Dental and vision insurance options
Generous 401(k) employer match
Paid Time Off (PTO)
Extended Illness Pay
Life insurance
Flexible Spending Account (FSA)
Supportive, team-oriented work environment
Why Helena SurgiCenter?
At Helena SurgiCenter, we are proud of the care we provide and the people who make it possible. Our front office staff are an essential part of that experience, helping patients navigate the scheduling and administrative side of their surgical care.
We are a close-knit team that values communication, dependability, and a willingness to help one another. We are looking for someone who will take pride in their work, contribute to our positive workplace culture, and become a valued member of our team.
Application Timeline
Application Deadline: Friday, October 2, 2026
Applications will be accepted through October 2, 2026. Interviews are anticipated to take place in mid-to-late October.
We look forward to meeting you!
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Application Question(s):
Do you have previous experience working in a medical office or healthcare setting?
Do you have experience verifying health insurance benefits or working with insurance prior authorizations?
Are you available to work Monday–Friday, 8:30 AM–5:00 PM?
Are you willing to undergo a pre-employment background check, in accordance with applicable law, as a condition of employment?
Work Location: In person
Helena SurgiCenter | Helena, MT
Full-Time | Monday–Friday | 8:30 AM–5:00 PM
Join Our Team!
Helena SurgiCenter is looking for a friendly, organized, and dependable individual to join our front office team as a Receptionist / Surgery Scheduler!
We are a physician-owned outpatient surgery center committed to providing exceptional patient care in a welcoming and professional environment. Our team works closely together to ensure that patients have a positive experience from their first phone call through their surgical procedure.
We are looking for someone who enjoys working with people, takes pride in staying organized, and can balance multiple responsibilities in a busy medical office.
If you have experience with medical scheduling, health insurance, or prior authorizations, we would especially love to hear from you!
What You'll Do
As part of our front office team, you will play an important role in supporting our patients, physicians, and clinical staff.
Responsibilities include:
Greet patients and visitors and provide a welcoming, professional experience.
Answer incoming phone calls and assist patients, physician offices, and other callers.
Coordinate and schedule surgical procedures.
Work closely with physician offices to ensure accurate and complete scheduling information.
Verify patient demographics and insurance information.
Assist with insurance eligibility, benefits verification, and prior authorization processes.
Maintain accurate patient records and documentation.
Communicate effectively with patients, coworkers, and physician offices.
Assist with other administrative and front office responsibilities as needed.
What We're Looking For
Our ideal candidate is someone who is dependable, detail-oriented, and genuinely enjoys helping others.
Preferred qualifications:
Previous experience in a medical office, surgery center, or similar healthcare setting.
Familiarity with commercial insurance, Medicare, Medicaid, and other health insurance plans.
Experience with insurance verification, referrals, or prior authorizations.
Previous medical scheduling experience.
Experience working with electronic medical records (EMR) or medical scheduling systems.
Additional qualities we value:
Excellent communication and customer service skills.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize responsibilities.
Comfort working with computers and learning new software.
A positive attitude and willingness to help coworkers.
Ability to work independently while contributing to a collaborative team environment.
Previous healthcare experience is preferred, but we also value individuals who bring strong customer service skills, a willingness to learn, and a great attitude!
Schedule & Benefits
We believe in providing a work environment where employees can build a rewarding career while maintaining a healthy work-life balance.
Schedule:
Monday–Friday, 8:30 AM–5:00 PM
No weekends or holidays!
Benefits for eligible full-time employees include:
Competitive wages based on experience
100% employer-paid employee health insurance premiums
Dental and vision insurance options
Generous 401(k) employer match
Paid Time Off (PTO)
Extended Illness Pay
Life insurance
Flexible Spending Account (FSA)
Supportive, team-oriented work environment
Why Helena SurgiCenter?
At Helena SurgiCenter, we are proud of the care we provide and the people who make it possible. Our front office staff are an essential part of that experience, helping patients navigate the scheduling and administrative side of their surgical care.
We are a close-knit team that values communication, dependability, and a willingness to help one another. We are looking for someone who will take pride in their work, contribute to our positive workplace culture, and become a valued member of our team.
Application Timeline
Application Deadline: Friday, October 2, 2026
Applications will be accepted through October 2, 2026. Interviews are anticipated to take place in mid-to-late October.
We look forward to meeting you!
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Application Question(s):
Do you have previous experience working in a medical office or healthcare setting?
Do you have experience verifying health insurance benefits or working with insurance prior authorizations?
Are you available to work Monday–Friday, 8:30 AM–5:00 PM?
Are you willing to undergo a pre-employment background check, in accordance with applicable law, as a condition of employment?
Work Location: In person
Requirements
• Medical scheduling
• Organizational skills
• Teamwork
• Attention to detail
• Computer operation
• Organizational skills
• Teamwork
• Attention to detail
• Computer operation