Full Time Dental Office Manager - Portage, IN 46368

Practice Manager
Lead with Purpose. Drive Results. Change Lives.

At Urgent Dental Center & Family Dentistry, we don't operate like a traditional dental office. Our patients often arrive in pain, with busy schedules and limited opportunities to return. That's why we believe in providing comprehensive treatment today whenever possible.

We're looking for an exceptional Practice Manager who thrives in a fast-paced environment, builds high-performing teams, holds people accountable, and creates an outstanding patient experience while driving operational excellence.

If you enjoy coaching people, improving systems, solving problems, and celebrating wins, we'd love to meet you.

What You'll Do
As the Practice Manager, you'll serve as the operational leader of the office, partnering with doctors and support teams to ensure every day runs efficiently and every patient receives exceptional care.

You'll be responsible for:
Leading, coaching, and developing the entire office team
Creating a culture of accountability, urgency, teamwork, and exceptional service
Driving office production and same-day treatment acceptance
Monitoring provider and team schedules to maximize productivity
Identifying opportunities to improve patient flow and eliminate bottlenecks
Ensuring treatment plans are presented confidently and financial options are discussed with every patient
Coaching Business Assistants and clinical teams on patient communication and conversion opportunities
Monitoring key performance indicators and creating action plans to improve results
Maintaining staffing levels, scheduling, and daily operational readiness
Ensuring OSHA, HIPAA, documentation, and regulatory compliance
Leading morning huddles and keeping the team focused on daily goals
Handling patient concerns professionally while creating five-star experiences
Maintaining office appearance, organization, inventory, and equipment readiness
Working closely with leadership to implement company initiatives and standardize processes
What We're Looking For
Previous dental office management experience required
Strong leadership and coaching abilities
Comfortable managing multiple priorities in a fast-paced environment
Proven ability to improve production and operational performance
Excellent communication and conflict-resolution skills
Experience presenting KPIs and holding teams accountable
Organized, detail-oriented, and proactive
Ability to lead by example while maintaining a positive attitude
Comfortable using dental practice management software and technology
Flexibility and adaptability to change
What Makes You Successful Here
You are someone who:
Takes ownership instead of making excuses
Builds strong, motivated teams
Holds high standards while supporting your people
Thrives in a high-volume, fast-paced environment
Makes decisions with confidence
Loves solving problems before they become bigger issues
Understands that every patient interaction matters
Believes in treating today's dentistry today whenever clinically appropriate
Why Join Us?

At Urgent Dental Center & Family Dentistry, we're redefining access to dental care. We believe patients shouldn't have to wait weeks for treatment or take multiple days off work to complete their care. Our model focuses on providing comprehensive dentistry—including extractions, root canals, crowns, fillings, and full-mouth treatment—often during the same visit.

You'll be joining a growing organization that values leadership, continuous improvement, and making a meaningful impact on both patients and team members every day.

Benefits
Competitive pay
Bonus opportunities
Paid time off
Health benefits
401(k)
Ongoing leadership development
Career advancement opportunities within a growing organization
Our Core Values
Do What's Right
Grow with Purpose
Express Gratitude
Make It Happen
If you're ready to lead a high-performing team, drive meaningful results, and help transform the way dentistry is delivered, we'd love to hear from you.

Benefits:
401(k)
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person