Full time dental receptionist and biller

Overview
Join our dynamic dental practice as a Full-Time Dental Receptionist and Biller, where your energy and organizational skills will be the heartbeat of our patient care experience! In this vital role, you will serve as the friendly face at the front desk, managing patient interactions with enthusiasm and professionalism. You will also take charge of billing and insurance processes, ensuring accurate and efficient financial transactions. This position offers an exciting opportunity to combine exceptional customer service with detailed medical administrative support, all while working in a fast-paced, team-oriented environment dedicated to delivering top-quality dental care.

Responsibilities
Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process
Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications accurately
Collect patient information, update medical records, and review documentation for completeness and accuracy
Process dental billing using CPT coding (Current Procedural Terminology) and ICD coding (International Classification of Diseases) to ensure proper reimbursement
Manage electronic health records (EHR) systems like Meditech, Epic, or eClinicalWorks for documentation review and data entry
Handle phone communication with patients regarding appointments, billing inquiries, and follow-up care plans
Maintain confidentiality in accordance with HIPAA regulations and clinical confidentiality policies
Conduct insurance claims submissions and follow-up on unpaid or denied claims to optimize collections
Support office management tasks including filing, data entry, and multi-line phone system operations
Skills
Proven experience in dental office management or dental clinic experience with familiarity in dental terminology and clinical workflows
Strong knowledge of medical billing practices including Medicare, health insurance policies, CPT coding, ICD-9/ICD-10 coding, and medical collection procedures
Proficiency with EMR/EHR systems such as Dentrix, Eaglesoft, Meditech, Epic, Athenahealth or eClinicalWorks; ability to adapt quickly to new software platforms
Excellent customer service skills coupled with professional phone etiquette and effective communication abilities
Bilingual capabilities are highly valued to serve diverse patient populations effectively
Demonstrated clerical experience with proficiency in Microsoft Office Suite (Word, Excel) and 10-key typing skills for accurate data entry
Knowledge of health information management standards including medical records organization and electronic health records (EHR) management
Ability to review clinical documentation thoroughly while maintaining attention to detail in billing and coding processes
Strong organizational skills for managing multiple tasks such as appointment scheduling, billing workflows, and insurance verification
This role is an excellent fit for motivated individuals eager to contribute to a caring dental team while advancing their administrative expertise. We are committed to providing a supportive environment where your skills can flourish—helping us deliver exceptional patient care every day!

Pay: $25.00 - $29.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Work Location: In person