Full-time Dental Receptionist/Dental Assistant

We are a Pediatric Dental Office currently seeking a professional and skilled candidate for a front office reception position and as a substitute hygiene assistant. We are a values-oriented company that works hard to create a positive, enjoyable dental experience that will help children build confidence and knowledge that will create a lifetime of great dental health. We are looking for a team player who is motivated, professional, detail-oriented and has excellent communication and customer service skills.

This position will entail administrative assisting duties working the front and cross-training a a hygiene assistant when needed . Dental assisting experience is a plus but we are also looking for someone motivated and willing to train.

This position is full-time Monday to Thursday, 7:50a-5:00p and every other Friday 7:50a - 2:00p.

Front Desk Responsibilities Include but are not Limited to:
Greet patients and families, check patients in/out with a joyful and professional demeanor
Maintain an efficient and productive schedule (candidate must possess a knowledge of pediatric dental procedures)
Attention to detail in all administrative duties
Professional communication and phone skills with patients, insurance companies, medical/dental offices, and co-workers
The ability to adapt, understand and continue learning about the constant changes with insurance.

Confirm patient appointments and complete all necessary paperwork, computer entries, notes needed to ensure each patient and staff member have all the necessary information to complete each appointment with the most positive experience
Work with Insurance companies on a daily basis to make sure we have the most accurate information possible
Follow-up on insurance claims and accuracy of patient statements
Ability to multitask, be flexible and work independently as well as with a team
Assist Front Desk Team Leader with administrative tasks
Problem solving skills, forward thinking, always looks for ways to help others succeed and provide better care for patients
Outstanding customer care skills in person and on the phone
Ability to file and send claims electronically
Ability to be cross-trained as a Hygiene Assistant and able to do x-rays and Sealant placement
Skills
Proven experience as dental assistant
Knowledge of dental instruments and sterilization methods
Understanding of health & safety regulations
Ability to perform regulated non-surgical tasks like coronal polishing is a plus
Good computer skills
Excellent communication and people skills
Attention to detail
Well-organized and reliable
Graduate of a dental assistant school
Fluent in Spanish (preferred)
X-ray and CPR certified preferred
Required Qualifications:
1 year experience as a Front Desk preferred
Experience as a Pediatric dental assistant a plus
Experience with Open Dental Software preferred
Bilingual (Spanish) preferred
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Education:
High school or equivalent (Preferred)
Experience:
Dental Receptionist: 1 year (Preferred)
Work Location: In person