Full-Time Dental Receptionist / Front Desk Coordinator

Due to our continued growth and expanding patient base, we are excited to add a new member to our team. We are a friendly, patient-focused dental practice committed to providing exceptional care in a welcoming environment. As our office continues to grow, we are seeking a full-time Front Desk Receptionist to join our team and help us deliver an outstanding patient experience.

Position Overview
As the first point of contact for our patients, the Front Desk Receptionist plays a vital role in creating a positive and welcoming atmosphere. The ideal candidate is organized, personable, and enjoys helping people. While previous dental experience is an asset, it is not required. We are happy to train the right individual who possesses strong customer service skills, a strong work ethic, and a willingness to learn.

Responsibilities
Greet and welcome patients in a friendly and professional manner
Answer incoming phone calls and respond to patient inquiries
Schedule, confirm, and manage appointments
Maintain and update patient records accurately
Process payments and assist with billing inquiries
Coordinate with the clinical team to ensure an efficient patient experience
Manage daily administrative and clerical tasks
Assist patients with insurance-related questions and paperwork
Qualifications
Previous customer service experience is required
Dental office experience is preferred but not required
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Professional, positive, and patient-focused attitude
Comfortable using computers and learning new software
Reliable, punctual, and detail-oriented
Ability to work effectively both independently and as part of a team
What We Offer
Competitive compensation based on experience
Full-time, permanent position
Supportive and welcoming team environment
Comprehensive training for the right candidate
Opportunities for professional growth and advancement
Employee benefits
The opportunity to grow with a thriving and expanding practice
Pay: $26.00-$30.00 per hour
Benefits:
Dental care
On-site parking
Application question(s):
How many years of customer service experience do you have?

Are you available to work evenings and/or Saturdays if required?

Work Location: In person