Practice location
full-time 7 days ago

Full time Dental Receptionist, Richmond BC

A and B Dental Clinic

Richmond, BC V6X 3Y2
25–30/hr

About the Practice

N/A Team Members
ClearDent Software

Office Tour & Photos

Job Description

Overview
Join our dynamic dental team as a Dental Receptionist and become the friendly face and organized coordinator that keeps our practice running smoothly! In this vital role, you will be the first point of contact for patients, managing appointments, handling administrative tasks, and ensuring a welcoming environment. Your energetic attitude and attention to detail will help create a positive experience for every patient while supporting the efficient operation of our dental office. This paid position offers an exciting opportunity to develop your skills in a fast-paced healthcare setting and make a meaningful difference in patients’ oral health journeys.

Duties
Greet patients warmly and assist them with check-in and check-out procedures, ensuring a smooth flow at the front desk
Manage phone systems to answer inquiries, schedule appointments, and confirm patient visits
Maintain accurate electronic medical records using dental practice management software such as Cleardent
Verify patient insurance information, process payments, and handle billing inquiries with professionalism and clarity
Coordinate appointment scheduling, cancellations, and follow-ups to optimize daily patient flow
Prepare and organize patient charts, treatment plans, and other documentation in accordance with privacy regulations
Support the dental team by handling administrative tasks such as managing correspondence, and maintaining office organization
Skills
Fluent in English and ability to speak Cantonese or Mandarin
Proven experience as a Dental Receptionist or in a similar dental or medical office role with strong administrative skills
Experience with ClearDent is preferred
Excellent knowledge of medical terminology relevant to dental care to accurately communicate with patients and staff
Strong organizational skills with attention to detail in managing schedules, records, and billing processes
Ability to handle multi-line phone systems efficiently while maintaining a friendly demeanor
Prior experience working in a fast-paced office environment with excellent customer service skills
Join us in creating a welcoming atmosphere where patients feel cared for from their first call to their final appointment! This role is essential for delivering exceptional dental care while supporting our team’s success.

Pay: $25.00-$30.00 per hour
Expected hours: 37.0 – 40.0 per week
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Experience:
Dental receptionist: 1 year (preferred)
Language:
Cantonese or Mandarin (required)
Work Location: In person

Requirements

• Dental receptionist

About A and B Dental Clinic

Ironwood Dental Care in Richmond, BC, is dedicated to providing exceptional dental care in a professional and calm environment. They offer a range of cosmetic, general, and emergency dental procedures, striving to deliver progressive, compassionate, and ethical dentistry.

Full time Dental Receptionist, Richmond BC at A and B Dental Clinic in Richmond, BC V6X 3Y2 | Only Dental Jobs | Only Dental Jobs