Full Time Medical Administrative Assistant / Clinic Receptionist

Are you an experienced healthcare administrator looking for a long-term position where you can grow with a supportive, established team?

Impact Healthcare is looking for a friendly, organized and dependable Medical Administrative Assistant / Clinic Receptionist to join our South Barrie location.

Impact Healthcare has been serving the Barrie community for more than 10 years and has grown to three thriving multidisciplinary healthcare clinics. Our team includes chiropractors, physiotherapists, massage therapists and other healthcare professionals who work collaboratively to provide an exceptional patient experience.

This is a full-time, permanent position with the opportunity to grow your hours and responsibilities over time. We are looking for someone who wants more than just a front-desk job — someone who enjoys being part of a team, takes pride in helping a busy clinic run smoothly and is interested in growing with our organization.

Why join Impact Healthcare?

We believe a great workplace is about more than a paycheque. We work hard to create a positive, supportive environment where our administrative team feels valued and has opportunities to develop professionally.

What we offer:
Full-time, permanent employment with a consistent schedule
Opportunity to increase hours and grow within the organization
Health Spending Account
Paid onboarding and training
Paid statutory holidays
Paid time off
Career-development courses and opportunities to build your skill set
Opportunities for advancement and increased responsibility
Company-sponsored team events and social activities
Loyalty bonus
On-site gym discount
On-site parking
Casual dress
Supportive leadership and regular opportunities for professional development
A welcoming, collaborative team culture
The stability of an established clinic that has been serving Barrie for 10+ years
The opportunity to be part of a healthcare organization that continues to grow
About the role
As a member of our administrative team, you will play an important role in both the patient experience and the day-to-day operation of the clinic.

Responsibilities include:
Welcoming patients and providing excellent front-desk service
Answering phones, emails and patient inquiries
Scheduling and managing practitioner appointments
Processing payments and completing direct insurance billing
Supporting practitioners and fellow administrative team members
Maintaining accurate patient information and clinic documentation
Helping keep the front desk and clinic organized and running efficiently
Providing a professional, friendly and helpful experience from the moment a patient contacts the clinic
Assisting with other administrative responsibilities as the role develops
Who we’re looking for
Our ideal candidate is someone who is positive, reliable, professional and genuinely enjoys working with people.

You should be comfortable working in a busy healthcare environment, communicating with patients and practitioners, managing multiple priorities and being part of a collaborative team.

Required:
Minimum 2 years of medical/rehabilitation or healthcare administrative experience
Experience with direct insurance billing
Strong customer-service and communication skills
Excellent organization and attention to detail
Comfortable with computers, scheduling systems and administrative technology
Dependable and able to work the required schedule
A team-oriented attitude and willingness to help wherever needed
Experience in a multidisciplinary clinic, physiotherapy, chiropractic, massage therapy or rehabilitation environment is a strong asset.

Hours
This position is full-time, with the potential for additional hours as the role and clinic continue to grow.

Current required schedule:
Monday: 12:00 p.m.–8:00 p.m.

Tuesday: 7:45 a.m.–3:00 p.m.

Wednesday: 11:00 a.m.–7:00 p.m.

Thursday: 2:00 p.m.–8:00 p.m.

Friday: 12:00 p.m.–6:00 p.m. (alternating with Saturdays)
Saturday: 7:45 a.m.–2:00 p.m. (every other Saturday)
If you’re looking for a workplace where you can build relationships, develop your skills and grow your career with an established healthcare team, we’d love to hear from you.

Please submit your resume and cover letter outlining your relevant healthcare administrative experience.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent
Pay: $18.50-$20.50 per hour
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Application question(s):
How many years of direct billing experience do you have?

Experience:
Medical/Rehab Administrative: 2 years (required)
Work Location: In person