full-time 2 months ago
Full Time Medical Receptionist
Dermatology Specialists
2305 Genoa Business Park Drive, Brighton, MI 48114
17 - 19/hr
About the Practice
N/A Team Members
Software Software
Job Description
Are you a warm and welcoming person that loves talking to people every day? Then this is the job for you! Dermatology Specialists of Brighton is currently recruiting for a Friendly, Professional, Full Time, Front Desk Medical Receptionist for our busy Dermatology practice. Pay $17-$19/hour based on experience
Position Summary:
Performs medical office reception duties to provide outstanding service to patients, including greeting patients and visitors, answering the telephone, scheduling appointments, obtaining photo identification and insurance cards, maintaining the reception workspace and lobby areas, coordinating the flow of incoming patients, informing the back office staff of specific patient needs, setting up, organizing and pulling patient charts, maintaining patient charts, compiling the daily patient count and collecting payments due.
Essential Duties and Responsibilities:
Greet patients and clients in person and on the telephone in a professional, timely and friendly manner.
Answers telephone: Screens, performs triage, and routes calls. Takes accurate messages, answers questions regarding hours of operation, location of practice, services provided, fees, verification of insurance benefits, financial questions, etc.
Organizes daily patient flow by providing accurate appointment data, pulling files of scheduled patients, coordinates incoming patient flow via electronic medical records system, notifies back office of arrivals.
Maintains medical records, HIPAA documentation including letters, photographs, office notes, referrals as assigned.
Enters patient data into the EMR database and appointments into scheduling system.
Maintains tracking list of no shows, cancellations, late arrivals and missed appointments.
Informs patients of the office's payment policy and procedures, collects patient payments in accordance with the time-of service payment policy.
Works cooperatively with supervisors co-workers, medical and back office staff and physicians to provide professional and high standards patient service/care.
Adheres to scheduled work and break hours to ensure adequate front desk coverage.
Performs other related duties as needed and assigned.
Qualifications (Minimum Education and Experience Required)
High School Diploma or GED
One to two years of prior medical customer service and administrative experience.
Experience with Microsoft Office, practice management, EMR, copiers, personal computers, printers, facsimiles, telephone.
Core Competencies
"Customer First" Approach (responsive, helpful, conscientious, with both external patients and internal staff.
Interpersonal Communication Skills (personable, tactful, diplomatic, builds rapport, treats others with dignity and respect, listens effectively)
Team Oriented/Collaborative
Conscientious
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Medical Specialty:
Dermatology
Schedule:
Monday to Friday
Rotating weekends
Experience:
EMR systems: 1 year (Required)
Medical receptionist: 1 year (Required)
Customer service: 1 year (Required)
Work Location: In person
Position Summary:
Performs medical office reception duties to provide outstanding service to patients, including greeting patients and visitors, answering the telephone, scheduling appointments, obtaining photo identification and insurance cards, maintaining the reception workspace and lobby areas, coordinating the flow of incoming patients, informing the back office staff of specific patient needs, setting up, organizing and pulling patient charts, maintaining patient charts, compiling the daily patient count and collecting payments due.
Essential Duties and Responsibilities:
Greet patients and clients in person and on the telephone in a professional, timely and friendly manner.
Answers telephone: Screens, performs triage, and routes calls. Takes accurate messages, answers questions regarding hours of operation, location of practice, services provided, fees, verification of insurance benefits, financial questions, etc.
Organizes daily patient flow by providing accurate appointment data, pulling files of scheduled patients, coordinates incoming patient flow via electronic medical records system, notifies back office of arrivals.
Maintains medical records, HIPAA documentation including letters, photographs, office notes, referrals as assigned.
Enters patient data into the EMR database and appointments into scheduling system.
Maintains tracking list of no shows, cancellations, late arrivals and missed appointments.
Informs patients of the office's payment policy and procedures, collects patient payments in accordance with the time-of service payment policy.
Works cooperatively with supervisors co-workers, medical and back office staff and physicians to provide professional and high standards patient service/care.
Adheres to scheduled work and break hours to ensure adequate front desk coverage.
Performs other related duties as needed and assigned.
Qualifications (Minimum Education and Experience Required)
High School Diploma or GED
One to two years of prior medical customer service and administrative experience.
Experience with Microsoft Office, practice management, EMR, copiers, personal computers, printers, facsimiles, telephone.
Core Competencies
"Customer First" Approach (responsive, helpful, conscientious, with both external patients and internal staff.
Interpersonal Communication Skills (personable, tactful, diplomatic, builds rapport, treats others with dignity and respect, listens effectively)
Team Oriented/Collaborative
Conscientious
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Medical Specialty:
Dermatology
Schedule:
Monday to Friday
Rotating weekends
Experience:
EMR systems: 1 year (Required)
Medical receptionist: 1 year (Required)
Customer service: 1 year (Required)
Work Location: In person
About Dermatology Specialists
Dermatologist Specialists of Brighton is a leading dermatology practice in Brighton, MI. We are dedicated to providing high-quality dermatological care to our patients, using the latest technology and techniques.
Position Closed
This job is no longer accepting applications.