full-time 11 days ago

Full Time Receptionist/ Customer Care

Health Gauge

Des Moines, IA 50315
22 - 26/hr

About the Practice

N/A Team Members
Software Software

Job Description

About Health Gauge
Health Gauge provides convenient and affordable health screenings to communities and organizations across the country. Using non-invasive methods such as blood tests, EKGs, ankle-brachial index (ABI) testing, and ultrasound, we help clients better understand their health.

Founded more than 20 years ago by medical professionals with a passion for prevention, we deliver accurate results and recommendations that clients can share with their physicians. Our team maintains a fun, relaxed working environment and a flexible, family-first culture while delivering high-quality, customer-focused care.

The Opportunity
Health Gauge is growing, and we’re looking for a full-time Registration/ Receptionist to support health-screening events throughout the Midwest and beyond.

This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is comfortable traveling. You’ll welcome clients, manage the registration process, and help create an organized and positive experience at every event.

What You’ll Do
Travel to health-screening events as a full-time member of the Health Gauge team
Welcome clients and guide them through registration and check-in
Verify client information and maintain accurate paper and electronic records
Explain the screening process clearly and help clients feel comfortable
Maintain an organized, efficient, and professional registration area
Protect client privacy and follow all applicable confidentiality procedures
Assist with event setup, breakdown, and other screening activities as needed
Cross-train in additional roles, including ABI, EKG testing and other screening services
Provide a friendly, professional, and upbeat experience for every client
What We’re Looking For
Experience in healthcare registration, patient services, medical assisting, health screenings, or a related role preferred
Strong communication and customer service skills
Comfortable using computers and online documentation systems
Detail-oriented, dependable, organized, and team-focused
Able to work efficiently in a fast-paced event environment
Willing to travel regularly, including occasional overnight travel
Willing to cross-train and support other roles within the company
Valid driver’s license required
Schedule and Travel
Full-time position with a flexible schedule
Schedule varies based on screening-event needs
Regular travel throughout the Midwest and occasionally beyond
Some early mornings, evenings, weekends, and overnight stays required
No on-call shifts or holidays
Compensation and Benefits
$22–$26 per hour, based on qualifications and experience
Paid time off
401(k) match and profit sharing
Low-deductible medical, dental, and vision insurance, with 100% of the monthly premium paid by employer
Company-paid, top-rated hotels and a meal per diem for overnight travel
Flexible scheduling and advancement opportunities
Pay: $22.00 - $26.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: Hybrid remote in Des Moines, IA 50315

Requirements

• Driver's License
• Attention to detail
• Care documentation
• Managing patient records
• Customer service
• Customer support
• Data entry
• Customer support experience (1–2 years)
• Computer skills
• Customer communication