full-time 1 month ago
Greeter
Yazdani Family Dentistry
115 Sanders St, Kemptville, ON
18/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
WE ARE LOOKING FOR A FULL-TIME PATIENT EXPERIENCE COORDINATOR
Yazdani Family Dental – Kemptville
Position Overview
The Patient Experience Coordinator (PEC) plays a key role in creating a welcoming, positive, and seamless experience for every patient. This position combines patient experience, front desk administration, and marketing-related responsibilities.
Key Responsibilities
Patient Experience
Greet and thank patients warmly upon arrival and departure.
Offer refreshments and the Comfort Menu to patients.
Provide tours and welcome gifts to all new patients.
Prepare new patient gifts and welcome letters.
Prepare and send thank-you letters following a patient's first visit.
Maintain the beverage centre, community board, and patient experience displays.
Support Patient Gift Days, Patient of the Month, and referral contest activities.
Track patient wait times and help maintain a welcoming, clean, and organized environment.
Administrative Support
Check patients in and assist with confirmation calls.
Ensure new patient forms, medical histories, and releases are completed.
Confirm insurance information during check-in.
Maintain up-to-date patient photos in AbelDent.
Assist with outgoing referrals and the Daily Gap.
Help keep the waiting room and washrooms clean and tidy.
Support mail, bank deposits, seasonal mats/booties, and other front desk duties as required.
What We're Looking For
A friendly, patient-focused team player
Strong attention to detail and organization
Professionalism, discretion, and excellent communication skills
A positive attitude and willingness to learn
Ability to work in a fast-paced, team-oriented environment
No dental experience required—we will train the right person!
What We Offer
Full-time employment
Competitive compensation
Supportive, team-oriented work environment
Ongoing training and development
Opportunities for growth
Please apply with your resume and cover letter to amy@yazdanidental.ca.
Feel free to check us out!
yazdanidental.ca
https://www.youtube.com/watch?v=t87kOYAjqPM&t=6s
Yazdani Family Dental – Kemptville
Position Overview
The Patient Experience Coordinator (PEC) plays a key role in creating a welcoming, positive, and seamless experience for every patient. This position combines patient experience, front desk administration, and marketing-related responsibilities.
Key Responsibilities
Patient Experience
Greet and thank patients warmly upon arrival and departure.
Offer refreshments and the Comfort Menu to patients.
Provide tours and welcome gifts to all new patients.
Prepare new patient gifts and welcome letters.
Prepare and send thank-you letters following a patient's first visit.
Maintain the beverage centre, community board, and patient experience displays.
Support Patient Gift Days, Patient of the Month, and referral contest activities.
Track patient wait times and help maintain a welcoming, clean, and organized environment.
Administrative Support
Check patients in and assist with confirmation calls.
Ensure new patient forms, medical histories, and releases are completed.
Confirm insurance information during check-in.
Maintain up-to-date patient photos in AbelDent.
Assist with outgoing referrals and the Daily Gap.
Help keep the waiting room and washrooms clean and tidy.
Support mail, bank deposits, seasonal mats/booties, and other front desk duties as required.
What We're Looking For
A friendly, patient-focused team player
Strong attention to detail and organization
Professionalism, discretion, and excellent communication skills
A positive attitude and willingness to learn
Ability to work in a fast-paced, team-oriented environment
No dental experience required—we will train the right person!
What We Offer
Full-time employment
Competitive compensation
Supportive, team-oriented work environment
Ongoing training and development
Opportunities for growth
Please apply with your resume and cover letter to amy@yazdanidental.ca.
Feel free to check us out!
yazdanidental.ca
https://www.youtube.com/watch?v=t87kOYAjqPM&t=6s
About Yazdani Family Dentistry
Yazdani Family Dentistry is a family-focused dental practice serving the communities of Kanata, Kemptville, and Carleton Place in Ontario. They offer a wide range of dental services including cosmetic dentistry, preventative care, restorative treatments, and emergency dental services.
Position Closed
This job is no longer accepting applications.