
full-time 2 months ago
Guest Receptionist
Innova Primary Care
145 Research Blvd, Madison, AL 35758
15 - 18/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
About us
Innova Primary Care is a Primary Care Clinic with locations in Huntsville and Madison, AL. Our vision is Mending People. Mending Standards. We offer full service primary care including urgent acute care same day visits, Annual Wellness Visits, Gyn care and in office procedures. We prioritize customer service for our patients to receive an excellent healthcare experience. We are open Mon-Fri 8:00AM - 5:00 PM and Saturday 9 AM - 12 PM.
Seeking an experienced Guest Experience Coordinator to serve our patient guests in the role of Full-Time Receptionist with our Clinic Team at our Madison location.
The job description for this role is:
Greet our guests in a friendly and welcoming way when they arrive and assist guests in the check-in process on an iPad kiosk
Remain alert and responsive to guest needs during their wait in the lobby
Resolve minor scheduling changes with the support of team members
Maintain a neat, clean, welcoming environment for our guests.
Must be able to be standing/walking for the majority of your work shift.
This is a full-time position from 7:15a.m. to 4:15 p.m. on Monday- Friday.
Qualifications: Experience in customer interactions.
Skills: Must enjoy interacting with people! Be an excellent communicator with compassionate, patient customer service skills. Be independent and self-directed.
Be proficient in electronic medical records, computer skills such as Microsoft Word.
Must meet our Innova Core Values: Positive Energy, Embrace Change, Go Above and Beyond, Growth Mindset and Safe & Efficient.
Annual Influenza vaccination required.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Work Location: In person
Innova Primary Care is a Primary Care Clinic with locations in Huntsville and Madison, AL. Our vision is Mending People. Mending Standards. We offer full service primary care including urgent acute care same day visits, Annual Wellness Visits, Gyn care and in office procedures. We prioritize customer service for our patients to receive an excellent healthcare experience. We are open Mon-Fri 8:00AM - 5:00 PM and Saturday 9 AM - 12 PM.
Seeking an experienced Guest Experience Coordinator to serve our patient guests in the role of Full-Time Receptionist with our Clinic Team at our Madison location.
The job description for this role is:
Greet our guests in a friendly and welcoming way when they arrive and assist guests in the check-in process on an iPad kiosk
Remain alert and responsive to guest needs during their wait in the lobby
Resolve minor scheduling changes with the support of team members
Maintain a neat, clean, welcoming environment for our guests.
Must be able to be standing/walking for the majority of your work shift.
This is a full-time position from 7:15a.m. to 4:15 p.m. on Monday- Friday.
Qualifications: Experience in customer interactions.
Skills: Must enjoy interacting with people! Be an excellent communicator with compassionate, patient customer service skills. Be independent and self-directed.
Be proficient in electronic medical records, computer skills such as Microsoft Word.
Must meet our Innova Core Values: Positive Energy, Embrace Change, Go Above and Beyond, Growth Mindset and Safe & Efficient.
Annual Influenza vaccination required.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Work Location: In person
Requirements
• Customer service
• EMR systems
• EMR systems
About Innova Primary Care
Innova Primary Care is a patient-focused medical practice in Huntsville, Alabama. The dedicated team at Innova is committed to providing exceptional patient care, focusing on preventive medicine, dermatology, wellness, and disease prevention. The practice prides itself on building lasting relationships with patients to support their overall health and quality of life.
Position Closed
This job is no longer accepting applications.