Health Care Admin/ Receptionist (MOA)

This position is offered as a 12-month contract to provide coverage during a maternity leave.

This position is unlike any other you will find!

ROKband Pediatric HeadShape Clinics provides assessment, education and treatment to families of infants aged 4-18 months who present with head shape asymmetries such as plagiocephaly.

We are looking for a friendly, vibrant, welcoming person who loves working with babies and young families in a high-tech environment (ie 3D Scanning & 3D Printing). As the first impression families will see with our clinic, the Office Assistant plays a very important role in representing our clinic’s positive culture.

This position will proudly serve Edmonton and area. The candidate must be excellent on the phones and email- providing clear, friendly direction and service to our amazing families.

With our proprietary cranial remodelling bands, advanced treatment programs and our rapidly expanding clinical care model, this is an amazing opportunity for you to develop and grow with an industry leading, world-class practice.

Roles and Responsibilities
As an Office Assistant you will;
Be the contact point for families needing to connect with us
Personally greet families as they arrive at our clinic
Provide phone and email support to families and Clinicians in Edmonton
Liaise with Referral sources and provide exceptional care to and service to said referrals.

Basic Charting
Liaise with our team regarding daily operations of the clinic such as preparing client funding applications, client scheduling, preparing clinical reports and email/phone correspondence.

Key Competencies
Friendly, warm demeanour with a smile
Excellent time management and organizational skills
Great with kids and relates well to young families
Above average computer proficiency- CRM experience, scheduling software and experience with Microsoft Office would be considered a requirement. Bonus points for Quickbooks experience.

Handle various softwares- including payment plans. Partia.ly and Stripe.

Starting Salary
Starting @ $22.50 plus plus
Please send your cover letter and resume. Only successful candidates will be contacted. Favour shown to any applicants with a good cover letter.

Only Short-listed Applicants will be contacted and scheduled for virtual interview and then next steps. Must be available for in person interview and shadow (short list of course).
https://www.rokbandclinics.ca/
Job Types: Full-time, Contract
Pay: From $22.50 per hour
Benefits:
Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Flexible language requirement:
French not required
Education:
Secondary School (preferred)
Experience:
Admin: 1 year (preferred)
Work Location: In person