Hygiene Coordinator

Heritage Family Dental is seeking an organized, patient-focused Hygiene Coordinator to manage and optimize our hygiene department schedule. This role is central to keeping our recall system running smoothly, supporting our hygiene team, and ensuring patients receive timely, consistent preventive care.

Key Responsibilities
Manage and maintain the hygiene recall system, ensuring patients are scheduled for their recommended recare intervals
Build and optimize the daily/weekly hygiene schedule to minimize gaps and maximize chair utilization
Contact patients who are due or overdue for hygiene appointments via phone, text, and email
Confirm upcoming hygiene appointments and manage the cancellation/no-show list to fill openings promptly
Coordinate with hygienists and dentists on treatment planning follow-through (e.g., periodontal therapy, fluoride, sealants)
Track and report key hygiene metrics (recall effectiveness, production per hygiene hour, schedule gaps)
Communicate with patients regarding insurance coverage and treatment estimates related to hygiene services
Assist with patient check-in/check-out for hygiene appointments as needed
Maintain accurate patient records and documentation in the practice management software
Qualifications
Previous experience in a dental office required; experience in a hygiene coordinator, treatment coordinator, or front desk role preferred
Familiarity with dental practice management software (e.g., Tracker, Dentrix, Open Dental, or similar)
Strong understanding of dental terminology and hygiene recall protocols an asset
Excellent communication and interpersonal skills, with a friendly and professional phone manner
Highly organized with strong attention to detail and follow-through
Ability to multitask in a fast-paced environment
Comfortable with basic insurance/billing concepts related to hygiene treatment
A team-oriented attitude and genuine interest in patient care
What We Offer
Competitive wage, based on experience
Overtime pay
Paid holidays and paid sick days
Continuing education support
Free dental care and discounted Botox for team members
Supportive, collaborative team environment
Opportunities for growth within the practice
How to Apply
Please send your resume and a brief cover letter to office@heritagefamilydental.com or apply directly via Indeed.

Rémunération : 23,00$ à 30,00$ par heure
Heures prévues : de 35.0 à 40.0 par semaine
Avantages :
Assurance Dentaire
Assurance Maladie Complémentaire
Congés payés
Stationnement sur place
Lieu du poste : En présentiel