full-time 7 days ago

Inbound Receptionist

Texas Dental and Braces

San Antonio, TX 78230
Competitive Compensation

About the Practice

N/A Team Members
Epic Software

Job Description

Dental Inbound Receptionist (Open Dental)

Texas Dental and Braces | Potranco location, San Antonio, TX

Full-time - Monday–Friday, 8:00 AM–5:00 PM - No nights, no weekends

Pay: Based on experience

Every patient who calls Texas Dental and Braces reaches you first. Some are nervous about a first visit, some are juggling a balance, some just need to move an appointment before work. You're the voice that makes it feel easy — calm, warm, and on top of it.

If you already know how a dental front office runs and genuinely like being that steady person for people, read on.

Why You'll Want This Role

A set schedule you can plan your life around — weekdays, 8 to 5, home every evening

Pay that reflects your experience — the more dental front-office background you bring, the higher we start you

The benefits — health insurance, dental insurance, vision insurance, PTO, paid holidays, 401(k), life insurance, HSA

A team that backs you up — the office staff is a message away when you need to confirm a detail or solve something on the spot, everyone is working with you as you work with patients

Steady, growing practice — you're joining an established group of locations, not starting from scratch

What Your Day Looks Like

Field 30+ calls a day — scheduling, rescheduling, cancellations, and billing or payment questions

Keep the schedule full by filling last-minute openings and following up after cancellations

Book the whole family when you can — one call is often a chance to get a spouse or kids on the books too

Meet patients wherever they reach out: phone, email, text, or online message

Catch new online appointment requests, book them into open chairs, and get their forms into the system

Take payments and walk patients through their payment plan options

Loop in the office team to confirm details and solve things in real time

Document carefully and keep patient information protected, every time