full-time 1 month ago
Insurance Specialist / Front Desk Receptionist
Children's Dentistry of Charlottesville
1470 Pantops Mountain Place, Charlottesville, VA 22911
18 - 24/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Overview
We are seeking a dedicated and professional to join our team. While experience in insurance is not required, it is heavily recommended that you have at least prior knowledge in dental / medical reception. The ideal candidate will serve as the secondary point of contact for our clients and visitors, providing exceptional customer service while primarily verifying insurance for the practice. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
Verify insurance for all affiliated offices.
Manage multi-line phone systems, directing calls to appropriate personnel.
Handle incoming and outgoing correspondence, including emails and mail.
Maintain office organization through effective filing and data entry practices.
Schedule appointments and manage calendars for staff members.
Provide clerical support, including typing documents, proofreading materials, and utilizing Microsoft Office and Google Workspace applications.
Ensure the front desk area is tidy and welcoming at all times.
Support customer service efforts by addressing inquiries and resolving issues promptly.
Collaborate with team members to enhance office efficiency.
Skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Experience with multi-line phone systems and excellent phone etiquette.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Bilingual abilities are a plus for effective communication with diverse clients.
Prior experience in front desk operations or office management is preferred.
Familiarity with clerical duties such as data entry, filing, and calendar management.
Excellent customer service skills with a focus on client satisfaction.
Strong computer literacy with the ability to adapt to new software quickly.
Effective time management skills to prioritize tasks efficiently.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
Health insurance
Paid time off
Work Location: In person
We are seeking a dedicated and professional to join our team. While experience in insurance is not required, it is heavily recommended that you have at least prior knowledge in dental / medical reception. The ideal candidate will serve as the secondary point of contact for our clients and visitors, providing exceptional customer service while primarily verifying insurance for the practice. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
Verify insurance for all affiliated offices.
Manage multi-line phone systems, directing calls to appropriate personnel.
Handle incoming and outgoing correspondence, including emails and mail.
Maintain office organization through effective filing and data entry practices.
Schedule appointments and manage calendars for staff members.
Provide clerical support, including typing documents, proofreading materials, and utilizing Microsoft Office and Google Workspace applications.
Ensure the front desk area is tidy and welcoming at all times.
Support customer service efforts by addressing inquiries and resolving issues promptly.
Collaborate with team members to enhance office efficiency.
Skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Experience with multi-line phone systems and excellent phone etiquette.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Bilingual abilities are a plus for effective communication with diverse clients.
Prior experience in front desk operations or office management is preferred.
Familiarity with clerical duties such as data entry, filing, and calendar management.
Excellent customer service skills with a focus on client satisfaction.
Strong computer literacy with the ability to adapt to new software quickly.
Effective time management skills to prioritize tasks efficiently.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
Health insurance
Paid time off
Work Location: In person
Requirements
• Multi-line phone systems
• Organizational skills
• Time management
• Data entry
• Computer operation
• Organizational skills
• Time management
• Data entry
• Computer operation
About Children's Dentistry of Charlottesville
Children’s Dentistry of Charlottesville is dedicated to providing compassionate and empathetic dental care to children in Charlottesville. Their team believes in treating patients with kindness, dignity, and respect, creating a friendly and fun environment for young patients. They are committed to improving access to dental care and serving the underprivileged and children with special needs.
Position Closed
This job is no longer accepting applications.