full-time 1 month ago
Lead Dental Front Desk Receptionist
Soul Dental
200 W 15th St., Suite #1A, New York, NY, 10011
27 - 29/hr
About the Practice
N/A Team Members
Epic Software
Office Tour & Photos
Job Description
At Soul Dental, the Lead Front Desk Receptionist plays a key leadership role in the daily operation of our dental practice. This position is responsible for supporting and guiding the front desk team, maximizing the daily schedule, coordinating treatment plans, monitoring patient flow, and helping ensure that every patient leaves the office feeling happy, cared for, and confident in their treatment experience.
The ideal candidate is organized, proactive, patient-focused, and able to balance excellent customer service with the operational and production goals of the practice.
Compensation:
$27 - $29 hourly
Responsibilities:
Greet patients warmly and ensure they feel welcome and comfortable from the moment they step through our doors.
Supervise patient appointments efficiently and communicate with the dental office manager to ensure optimal scheduling in order to maximize our practice's productivity.
Handle patient inquiries, including billing, with clarity and empathy, providing accurate information and resolving concerns promptly.
Coordinate with front desk receptionists and the dental office manager to ensure seamless patient flow and effective communication across the team.
Assist with patient check-ins and check-outs swiftly, ensuring all necessary documentation is complete and accurate.
Qualifications:
Exemplary interpersonal, communication, and multitasking skills
Have the ability to give patients exceptional care and service
Minimum 2 years of front desk experience in a dental office.
Proficient in Dental Software.
Strong understanding of treatment planning.
Confident in presenting treatment plans and clearly communicating with patients.
Strong leadership skills.
Excellent communication, multitasking, and organizational skills.
Professional, punctual, and possesses great customer service skills.
About Company
Soul Dental is a contemporary, energetic, and growing company co-founded by two female friends. Our mission is to consistently provide exceptional customer service with high-quality dental care that is affordable for the majority of the public with PPO Insurance. We provide multi-specialty services so that it is convenient for our patients and offers a wonderful learning opportunity for our Doctors.
With music playing in the background and cozy decor, with the latest technology like an Itero scanner, CBCT, Biolase Laser, and much more, Soul Dental is truly a wonderful team environment where everyone can learn and grow.
The ideal candidate is organized, proactive, patient-focused, and able to balance excellent customer service with the operational and production goals of the practice.
Compensation:
$27 - $29 hourly
Responsibilities:
Greet patients warmly and ensure they feel welcome and comfortable from the moment they step through our doors.
Supervise patient appointments efficiently and communicate with the dental office manager to ensure optimal scheduling in order to maximize our practice's productivity.
Handle patient inquiries, including billing, with clarity and empathy, providing accurate information and resolving concerns promptly.
Coordinate with front desk receptionists and the dental office manager to ensure seamless patient flow and effective communication across the team.
Assist with patient check-ins and check-outs swiftly, ensuring all necessary documentation is complete and accurate.
Qualifications:
Exemplary interpersonal, communication, and multitasking skills
Have the ability to give patients exceptional care and service
Minimum 2 years of front desk experience in a dental office.
Proficient in Dental Software.
Strong understanding of treatment planning.
Confident in presenting treatment plans and clearly communicating with patients.
Strong leadership skills.
Excellent communication, multitasking, and organizational skills.
Professional, punctual, and possesses great customer service skills.
About Company
Soul Dental is a contemporary, energetic, and growing company co-founded by two female friends. Our mission is to consistently provide exceptional customer service with high-quality dental care that is affordable for the majority of the public with PPO Insurance. We provide multi-specialty services so that it is convenient for our patients and offers a wonderful learning opportunity for our Doctors.
With music playing in the background and cozy decor, with the latest technology like an Itero scanner, CBCT, Biolase Laser, and much more, Soul Dental is truly a wonderful team environment where everyone can learn and grow.
About Soul Dental
Soul Dental is a full-service dental practice with three luxurious locations in New York. They focus on providing exceptional oral health services in a comfortable environment. Patients praise their skilled dentists, friendly staff, and efficient procedures.
Position Closed
This job is no longer accepting applications.