Lead Dental Receptionist / Front Office Lead — Min 2 Yrs Dental Reception Experience Required

Please note: We are only considering applicants with a minimum of 2 years of dental reception experience in a dental clinic. Applications that do not meet this requirement will not be considered.

Schedule: Tuesday to Friday, plus two Saturdays per month
Location: In person – South Surrey / White Rock area
Would you like to be part of a growing, modern dental clinic where your experience, communication skills, and leadership potential can truly shine? Are you looking for a role where you can make a meaningful impact on the patient experience while growing your own career?

We are looking for a full-time Lead Dental Receptionist / Front Office Lead to join our team at Meraki Dental in South Surrey.

This is an excellent opportunity for someone who is confident at the front desk, enjoys creating a positive patient experience, and is excited to grow with a rapidly expanding clinic. For the right person, this role offers a clear pathway to grow into an Office Manager position over time.

About the Role
As our Lead Dental Receptionist / Front Office Lead, you will play a key role in the day-to-day flow of the clinic. You will be one of the first points of contact for patients and will help create a warm, organized, and professional experience from the moment they connect with us.

You will support scheduling, patient communication, insurance coordination, treatment coordination, recall, and general front office operations. As the clinic grows, this role may also expand into leadership responsibilities, including supporting systems, hiring, training, team coordination, and office management duties.

What We’re Looking For
We are looking for someone who is organized, proactive, personable, and comfortable taking ownership at the front desk. You should enjoy working in a team environment, communicating with patients, and helping strengthen front office systems in a growing clinic.

Required:
Minimum 2 years of dental reception experience in a dental clinic
Strong understanding of dental front office workflows
Experience with scheduling, patient communication, insurance, and claims
Excellent communication and customer service skills
Strong attention to detail and ability to stay organized in a busy clinic environment
A positive, team-oriented attitude
Willingness to learn, grow, and take on more responsibility over time
Assets:
Experience with ClearDent
Mandarin language skills
Experience with RecallMax, Sidexis, or Sirona technology
Interest in growing into an Office Manager or leadership role
Why Join Us?

Meraki Dental is a beautiful, modern, fully digital clinic equipped with newer technology, including ClearDent, Sidexis, RecallMax, and a full Sirona setup.

This is not just a front desk role. It is a growth opportunity for someone who wants to be part of a clinic that is expanding, improving systems, shaping the patient experience, and building a strong team culture.

Co-founders Vivian and Kevin are experienced clinicians who also operate a successful sister clinic, Windsor Woods Dental, in Delta. As we continue to grow in the South Surrey / White Rock community, we are committed to creating a supportive, collaborative environment where every team member can grow and excel.

We provide training, structure, and established protocols, but we also value your input, ideas, and initiative. If you are someone who wants to grow into leadership and have your contributions truly matter, this could be a great fit.

Benefits
Competitive compensation based on experience
Dental care
Health spending benefits
Paid time off
Growth opportunity into Office Manager role
Supportive team environment
Beautiful modern clinic with advanced technology
Please email us your CV and cover letter. We look forward to meeting you.

Vivian & Kevin
Meraki Dental
Your Future Dental Family
Job Types: Full-time, Part-time, Permanent
Pay: $28.00-$33.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
Company events
Dental care
Extended health care
On-site parking
Paid time off
Work Location: In person