Lead Dental Receptionist – Leadership & Management Opportunity

Dental Receptionist – Future Leadership & Management Opportunity
We are seeking an experienced and motivated Dental Receptionist who is interested in developing their leadership skills and growing into a future management position within our dental practice.

Candidate:
The ideal candidate will be confident using Dentrix, have strong communication and organizational skills, and enjoy supporting both patients and team members. This position is well suited for someone who takes initiative, solves problems proactively, and is eager to continue learning and advancing professionally.

Key Responsibilities:
Greet patients warmly and provide an excellent patient experience
Manage appointment scheduling and maintain an efficient daily schedule
Use Dentrix confidently for scheduling, patient records, billing, and account management
Coordinate insurance estimates, predeterminations, claims, and patient payments
Follow up on treatment plans, outstanding balances, and unscheduled appointments
Communicate effectively with dentists, clinical team members, and patients
Help maintain efficient front-desk systems and office procedures
Support and guide other team members when required
Assist with resolving patient concerns professionally
Gradually take on additional leadership and administrative responsibilities
Qualifications:
Previous dental reception experience is required
Strong working knowledge of Dentrix is required
Excellent written and verbal communication skills
Strong organizational, multitasking, and problem-solving abilities
A positive, professional, and team-oriented attitude
Natural leadership qualities and the confidence to take initiative
Willingness to accept feedback, learn new skills, and continuously improve
Interest in growing into an office management or leadership position
We are looking for someone who wants more than simply a reception position. For the right candidate, this role offers the opportunity to learn, take on increasing responsibility, and develop into a key leadership or management position within our organization.

If you are dependable, ambitious, eager to learn, and passionate about creating an excellent experience for patients and team members, we would love to hear from you.

To apply, please submit your resume along with a brief explanation of your experience with Dentrix and your future professional goals.

Job Type: Full-time
Pay: $30.00-$38.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Application question(s):
“In 2–3 sentences, describe how you manage a busy front desk while maintaining a great patient experience.”
Experience:
Dental receptionist: 3 years (required)
Dental Receptionist in Canada: 1 year (required)
Work Location: In person